Job Description

Silvan Safari is a place of ethereal beauty, where an ancient forest breathes life into the heart of the Sabi Sand Game Reserve. We've woven the magic of this wilderness into an experience of unparalleled luxury and we are looking for a dedicated Lodge Anchor to be the heart of our Front Office and Housekeeping operations.



As the Lodge Anchor, you will oversee and manage all administrative functions and housekeeping operations, ensuring efficiency, accuracy, and the highest standards of cleanliness and presentation. This role is critical in maintaining seamless daily operations, handling logistics, stock control, and ensuring all housekeeping protocols are followed.

What You'll Do:

Housekeeping Oversight & Lodge Presentation Oversee housekeeping operations, ensuring all suites, public spaces, and guest/staff facilities meet the highest luxury standards.
Manage housekeeping inventory, including linens, guest supplies, and cleaning products. Conduct regular room inspections to uphold cleanliness, attention to detail, and presentation standards. Implement and manage housekeeping checklists, deep-cleaning schedules, and rotational cleaning plans for efficiency. Administration & Daily Lodge Operations Ensure all daily admin tasks (early and late shift checklists, reports, guest profiles) are completed within the same shift to maintain accuracy.
Support the management team with all administrative and operational reporting as required, including preparing daily reports and briefing management on operations. Coordinate & oversee guest, staff, and vehicle logistics, including gate access, transfers, and daily scheduling, and ensuring relevant departments & people are informed. Conduct check-in, check-out, and guest bill management using the lodge's software systems. Inventory, Stock Control & Boutique Oversight Monitor and manage housekeeping inventory, ensuring adequate stock levels of linens, guest amenities, and cleaning products.
Oversee the boutique's stock, cleanliness, and display, ensuring it is visually appealing and well-maintained. Conduct and oversee regular stock takes and inventory control across housekeeping and lodge operations. Ensure timely and accurate processing of deliveries and stock movement records. Team Supervision & Training Supervise and train the housekeeping team, ensuring consistency in service and adherence to standards.
Provide feedback and performance assessments to ensure a motivated and efficient team. Foster a positive work environment, providing feedback and addressing any concerns within the team. Act as a support to the management team, assisting with any additional operational duties as required.

What We're Looking For:

A diploma in Hospitality Management. 2-3 years experience in a similar role and environment. Technical/Specialised Knowledge: Experience with PMS
Great admin skills Housekeeping leadership experience Stock Control & Management Budget Management Soft Skills/Personality Traits: Friendly
Collaborative Problem solver Great communicator Attention to detail

Why Silvan Safari?

You'll be a key part of our mission to deliver an unparalleled safari experience while championing conservation and sustainable luxury and be part of a passionate team dedicated to delivering an unparalleled safari experience. We offer a competitive salary, on-site accommodation, and the opportunity to live and work in one of Africa's most iconic wildlife destinations.

Please note:

Only shortlisted candidates will be contacted. A full will be shared with candidates who progress to the interview stage.

Silvan Safari is an equal opportunities employer. Applicants from previously disadvantaged groups and people with disabilities will be given preference. Please note that this position is only available to SA citizens.



Apply now to be part of something extraordinary.