Lodge Anchor Job in Newmark Hotels

Lodge Anchor

MP, ZA, South Africa

https://www.mncjobs.co.za/company/newmark-hotels

Job Description

Job Advert Summary

To support the day-to-day lodge operations by ensuring smooth guest experiences, effective communication between departments, and consistent service delivery aligned with Newmark standards. The Lodge Anchor acts as the link between management and operational teams, maintaining high levels of guest satisfaction and operational efficiency.

Minimum Requirements

Minimum 2 years' experience in a lodge or hotel front-office or guest-relations role. Excellent interpersonal and problem-solving skills. Strong multitasking abilities and attention to detail. Computer literacy (MS Office, PMS systems). Professional appearance and demeanor

Duties and Responsibilities

Oversee and coordinate front-of-house activities, including guest arrivals, check-ins, and departures. Assist with reservations, activity coordination, and guest relations. Support F&B and housekeeping teams during busy periods to ensure seamless service. Handle guest queries, feedback, and complaints promptly and professionally. Monitor guest satisfaction and contribute to ongoing service improvement. Assist management with administrative and operational tasks as required. * Ensure all company policies, SOPs, and brand standards are consistently followed.

Beware of fraud agents! do not pay money to get a job

MNCJobs.co.za will not be responsible for any payment made to a third-party. All Terms of Use are applicable.