Job Description

Job Summary
Role Information
Beautiful Lodge situated on the foothills of the Kwazulu Natal Drankensburg range. This is a dual guest-facing couple role combining Lodge Anchor (assistant management & hosting) and Guide (game drives, nature walks and horse guiding).
The couple will play a pivotal role in ensuring exceptional guest experiences, smooth lodge operations, and unique outdoor activities. Both roles require a proactive, hands-on approach, teamwork, and passion for hospitality and guiding. Any couple who takes this role will boost their CV with unique work experience and skills gained.
Key Responsibilities
Lodge Anchor

• Act as second-in-command to the Lodge Manager, stepping in during her absence.

• Host and interact with guests, anticipating needs and ensuring a seamless experience.

• Supervise and coordinate lodge staff in line with Fair Trade principles.

• Organize and oversee daily guest activities such as sundowners, tea stops, and special outdoor dining events.

• Manage basic lodge administration and contribute to operational organisation.

• Assist with weekly shopping trips and logistics.

• Maintain high standards of hospitality, service, and guest satisfaction.

Guide

• Lead engaging and safe guided tours across battlefields, mountains, and nature trails (on foot, by MTB, horseback, or vehicle).

• Deliver compelling storytelling around history, culture, and nature.

• Facilitate outdoor activities, sundowners, and meals.

• Contribute to conservation, maintenance, and fieldwork during non-guiding times.

• Ensure guest safety with first aid knowledge and professional guiding standards.

Requirements
Requirements
For Both Roles

• Strong guest-facing skills - warm, engaging, and professional.

• Team players with a hands-on approach and ability to support a small team.

• Valid driver's license and PDP - non-negotiable.

• Passion for hospitality, nature, and guest experiences.

Lodge Anchor

• Previous lodge management/assistant management or high-end safari operations experience.

• Natural leadership and people management ability.

• Good organisational and administration skills.

• Knowledge of South African wines, spirits, and beverages (advantage).

Guide

• Recognised guiding qualification (Trails Guiding or Adventure Guiding an advantage).

• Valid First Aid Level 1.

• Strong outdoor experience (hiking, mountain biking, horse riding).

• Physically fit, energetic, and adaptable.

• Excellent communication and storytelling skills.

• Competitive salary offered based on experience

Benefits

• Accommodation will be supplied in a newly built furnished cottage with spectacular views of the farm. North-facing, one bedroom with en-suite bathroom (shower, toilet, basin), kitchen open plan lounge & dining, verandah.

• Low pressure solar geyser, gas oven, grill, stove, fridge freezer, electricity, wi-fi, cell phone signal.

• Twice weekly cleaning service, daily laundry.

• Only meals provided are those whilst entertaining or hosting guests. All other meals supplied by staff in their own cottage, at their own cost.

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