Job Description

Purpose of the Job

To maximise sustainable liquor shop sales by:

Supporting, monitoring, co-ordinating the effective management of the liquor shop staff Assuring reliable stock availability Minimising shrinkage and wastage Meeting and exceeding customer expectations

Job Objectives

HR administration

Financial

Sales maximisation

Minimisation of wastage and in-store markdown (accountable losses) and shrinkage (unaccountable losses)

Branch sales reporting

Meeting customer expectations

Business Processes

Effective merchandising and stock availability assurance

Housekeeping, health, safety and insurance risk assurance

Qualifications

Matric - essential



Other - Valid driver's license

Experience

Sales management

Retail profitability

Knowledge of the functions that support sales and service

Merchandising principles

Supply chain knowledge

Retail product / range knowledge

Liquor product knowledge (e.g. types of beer, wine, brandies, whisky, etc.)

Safety standards in the Liquor Store and the discipline to enforce those standards

Knowledge of the National Liquor Act of 2003

Customer service principles

Knowledge of basic principles of shelf packing and stock management

Knowledge and Skills

Workplace / Industry Knowledge and Experience

Sales management / supervisory experience in retail environment

Experience within a similar work environment i.e. liquor store or shop

Promotional planning

Sales reporting

Retail store operations management

Computer literacy

Interpersonal and communication skills



Scheduling of staff



Knowledge of basic principles of shelve packing and stock management

Merchandising principles

Workplace / Industry Skills

Sales performance management

In-store stock management

Budget (cost) control

Merchandising

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