Job Description

Are you an experienced Operations Engineer ready to manage enterprise-level output management solutions for a global automotive leader?
? Advanced operations role supporting global Group infrastructure
? Remote/On-site work location flexibility
? Dynamic global team collaboration environment
POSITION: Contract: 01 January 2026 - 31 December 2028
EXPERIENCE: IT Infrastructure Management and/or Operations / 1st/2nd Level Support
COMMENCEMENT: 01 January 2026
#LOCATION: Hybrid: Midrand/Menlyn/Rosslyn/Home Office rotation
TEAM: Output Management
Qualifications / Experience

• IT Degree and/or relevant qualifications
• Project management qualification and/or relevant experience
• Qualification: Degree/Diploma in Information Technology or alternatively a qualification related to IT Technical Support

Essential Skills Requirements

• Experience in IT Infrastructure Management and/or Operations / 1st/2nd Level Support
• Experienced in LINUX (Linux Support - operations and administration)
• Change Management (CM)
• IT Service Management (ITSM)
• Release Planning
• Start Up Management (SUM)
• System Monitoring
• Technical Continuity Management (TCM)
• Knowledge of Group, YPA (Advantageous)
• Excellent proficiency in the Agile Tool Chain (JIRA, Confluence)
• Any additional responsibilities assigned in the Agile Working Model (AWM) Charter

Advantageous Skills Requirements

• Experience with Output Management Solutions (Spooling Systems, Document Composition)
• Experience with Exstream and/or VPSX solutions
• A team player with leadership skills
• Strong analytical and problem-solving skills with high attention to detail
• Experience in IT middleware platforms/architectures based on Unix/Linux OS
• Maintain a positive attitude focused on customer satisfaction
• Good Knowledge of output management solutions on Unix/Linux operating systems:

• Print Spooling Systems: VPSX, CUPS, Group Plotclient PriPlo, Group PlotServer gXnetplot, Easycopy and EasyConvert
• Including the different input, output and filter scripts and their individual configurations
• Document Generation Software: Exstream
• Basic Knowledge of: Windows Server, Active Directory, SAP Output Management, Database technologies (Oracle/PostgreSQL), Printer and printer languages (PCL, PS, ZPL), Business processes requiring enterprise output management
• Operation Tools: SC-Venus, CMDB, ConnectIT
• Monitoring tools: Systems Management Portal (NAGIOS)
• Server technologies: Linux (SUSE), UNIX (AIX), Server administration and virtualisation (VMWare)
• Database technologies experience: Oracle/PostgreSQL
• Storage technologies experience: NAS/SAN/Archive (GS3)

Role Requirements

• Operational and Support tasks of the Enterprise Services Output Management solution:

• Group KWOM & CAPPO
• VPSX and CUPS - Print Spooling
• Exstream - Document Composition
• Group Plotclient PriPlo
• Group PlotServer gXnetplot
• Easycopy and EasyConvert
• Including the different input, output and filter scripts and their individual configurations
• Perform all tasks in a 100% agile manner according to the agile guidelines agreed by the department
• Awareness of agile roles defined within the environment
• Maintaining a high awareness of user needs regarding output management requirements
• Keeping deep knowledge about underlying Group infrastructure master solutions (Unix, Storage: SAN, NAS etc., mounting and unmounting of Shares, Share credentials)
• Interacting with other IT architects as needed to ensure fitting infrastructure solutions
• Understanding and incorporating all relevant IT security guidelines of the Group
• Provide or support all necessary Group IT documentation (Operations Manuals)
• Ticket creation and resolving requests for incident management, change management and problem management and ITIL support processes at Enterprise level
• Ticket creation, co-ordination and communication with service groups responsible for failures affecting Output Management Infrastructure daily operations
• Adhere to set SLAs for service delivery of Operational pre-requisites
• Maintain Output Management landscape to required supportable Software version levels
• Provide Output Management Operations Monitoring, support to ensure operational uptime for all business applications across multiple countries (Germany, South Africa, China, America, etc.)
• Support Output Management Dev/Maint Team with required Project tasks

NB:

• South African citizens/residents preferred. Valid work permit holders will be considered.
• By applying, you consent to be added to the database and to receive updates until you unsubscribe.
• If you do not receive a response within 2 weeks, please consider your application unsuccessful.

#isanqa #OperationsEngineer #Advanced #OutputManagement #GroupITHub #NowHiring #RemoteJobs #Infrastructure #fuelledbypassionintegrityexcellence

Skills Required