Job Description

Main Purpose of the Job:
To prevent loss of life or bodily injury. Reporting to the Waterpark Lifeguard Supervisor, the successful applicants will undergo Waterpark training in accordance with Company processes and procedures.
Knowledge

• Administers First Aid and CPR as per best practice
• Ability to carry the rescue technique chosen
• Assesses the situation and selects the best rescue technique to the situation
• Manages and monitors patient's progress
• Is recognized as an expert in his/ her field Aligns output with legal requirements
• Is sympathetic without apologizing or accepting liability
• Keeps qualifications up to date via compulsory annual retests
• Educates guests on policies and procedures to ensure safety
• Knows what information to convey and maintains records as required by SOP
• Keeps up to date on changes to SOP and acts in the companies best interest
• Recognizes risks and potential injuries before they become a problem
• Is familiar with area of responsibility and recognizes patterns to provide detailed feedback
• Patrols high risk areas and blind spots
• Views all aquatic levels and responds accordingly
• Removes obstacles and risks

Core Behavioral Competencies
Lifegaurd services / Advanced First AidTeamworkLegalFunBusiness Policies and ProceduresCourageVigilance and attention to detailEthicsAssertivenessInnovationCommunicationRespectSupportivenessFocusPhysical ability (sight, strength, fitness etc) Passion
Key Performance Areas
Rescue and Emergency Care

• International and national Safety standards maintained
• Reaction times within national best practice and company standards
• Care provided is relevant to injury as per SA Life Saving Association best practice
• Reaction is relevant to company codes for emergency
• Code 1: Life threatening medical emergency - save life!
• Code 2: Severe injury - request assistance
• Code 3: Guest complaint

Facility and Activity Control

• International and national Safety standards maintained
• Facilities and activities controlled as per SOP/ daily checklist
• Risk assessment ensures safety and security as per SI SLA's
• Threats identified and removed proactively
• Controls meet international best practice
• Injuries sustained cannot be ascribed to negligence
• Structured and ordered as per SO

Injury Prevention

• All SOP's adhered to and facility rules are enforced
• Information has been provided to guest proactively
• Injuries sustained cannot be ascribed to negligence
• Threats (hazardous situations and behaviours) identified and removed proactively
• Controls meet international best practice

Guest Service

• Grooming and dress code as per SOP
• Visibility as per SOP/ shift roster
• Guest interaction as per SOP

Education, experience and competencies required:

• Matric / Grade 12 or Grade 11 with Lifeguard Award (NQF 4)
• Certified in (current and up to date through annual re-tests)
• Lifeguard award (LGA surf)
• LGA pool

• 2 years in a lifeguard or medical field (e.g. EMS, paramedics, etc.) essential
• Experience Working in a service industry an advantage

Preference will be given to suitably qualified employees from the designated groups in line with the provisions of the Employment Equity Act, No. 55 of 1998 (and any amendments thereto), the relevant internal recruitment policy as well as unit's employment equity plans and Gaming Board License conditions.
As a result of the company's operational requirements, you may be expected to work in any area designated as a "smoking area".
Right of first refusal will be given to candidates from the licensed area.
(Mbizana, Flagstaff, Maluti, Mount Fletcher, Lusikisiki, Matatiele, Mount Ayliff)
People living with disabilities are encouraged to apply.

Skills Required