We are looking for an experienced and well-connected
Leisure Sales Manager
to drive strategic sales for our hotel located in
Victoria Falls
, focusing on the Trade Partners based in
South Africa,
Zimbabwean, Zambian, Namibian, and Botswana.
The portfolio may expand with the inclusion of a Namibian property. The ideal candidate will have an established network within the regional & international leisure trade--spanning
Tour Operators, Destination Management Companies (DMCs), and luxury travel partners
--with a proven track record of delivering business from FIT, group series, and high-end custom itineraries.
This role is suited to a
senior-level leisure sales professional
preferably based in Zimbabwe, Zambia, Namibia, or Botswana; open to Cape Town or Johannesburg-based candidates with regional travel.
The candidate will play a critical role in
positioning the Victoria Falls property within premium trade networks
while maintaining strong account relationships and proactively seeking out new opportunities.
Minimum Requirements
Strong existing
network of contacts within the regional and international travel trade industry
(TOs, DMCs, wholesalers).
Excellent
written and verbal communication skills
, with the ability to present professionally across cultures and markets.
Commercially minded with strong
negotiation and relationship-building
skills.
Self-motivated, with the ability to work independently and remotely while managing travel and reporting responsibilities.
A passion for travel, regional tourism development, and premium guest experiences.
Minimum of
5 years' experience
in leisure sales within the
hospitality or tourism
industry.
Deep understanding of and connections in the
South Africa,
Zimbabwe, Zambia, Namibia, and Botswana
travel trade networks.
Demonstrated success in managing and growing key leisure trade accounts and securing consistent room night production.
Experience working with
Opera PMS
, CRM platforms, and sales reporting tools is a strong advantage.
Duties and Responsibilities
Regional Market Development & Sales Activation
Identify, develop, and grow regional partnerships with
inbound and regional tour operators, DMCs, and wholesalers
specializing in travel to Victoria Falls and surrounding areas.
Strengthen relationships with travel partners across
South Africa,
Zimbabwe, Zambia, Namibia, and Botswana
, ensuring repeat and growing business.
Activate tactical and strategic leisure sales campaigns aligned with business needs and seasonal trends.
Client Engagement & Representation
Conduct regular sales calls, in-person meetings, and destination trainings.
Represent the property at
regional and international trade shows
, workshops, and roadshows.
Organize and host
familiarization trips
, site inspections, and product experiences to showcase the hotel offering.
Contracting & Rate Management
Work with revenue and contracting teams to manage
STO agreements
, tactical campaigns with key partners.
Provide insight on pricing strategies with revenue goals and market demand.
Reporting & Strategy
Submit monthly reporting on source market feedback, account production, and market trends.
Contribute to the annual leisure sales plan and support the forecasting of room night production per source market and trade partner.
Monitor competitive activity and regional travel trends to adjust sales focus accordingly.
Collaboration
Liaise closely with the operations, reservations, and marketing teams to ensure service delivery and brand alignment.
Working Conditions
Preferred base:
Zimbabwe, Zambia, Namibia, or Botswana.
Alternative base:
Cape Town or Johannesburg, with
frequent regional travel
required.
Must be willing and able to travel for trade shows, partner meetings, and site visits throughout the region and occasionally internationally.
* Some weekend and after-hours work may be required for client hosting and events.
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