Job Description

A well-established law firm in Bellville is seeking to appoint a Road Accident Fund Secretary with proven experience in RAF matters. The ideal candidate will provide comprehensive legal secretarial support to attorneys handling personal injury litigation, specifically Road Accident Fund (RAF) claims. This role requires a highly organised individual with an excellent understanding of litigation processes and the ability to work under pressure within a fast-paced legal environment.
Responsibilities:
Prepare RAF files for settlement by compiling all necessary documentation and following up on outstanding items
Draft and submit settlement proposals to the Road Accident Fund
Communicate with claims handlers and senior RAF officials to follow up on matters and offers
Schedule and manage expert appointments, obtain medico-legal reports, and coordinate joint minutes
Liaise with correspondent attorneys regarding settlement offers and client instructions
Draft acceptance letters and affidavits, and ensure all documentation is signed and commissioned
Maintain a tracking system for all RAF matters, outstanding items, and key contact points
Type emails and formal letters to clients, correspondents, and defendant attorneys based on dictation
Prepare and distribute memos of instruction to relevant team members
Request documentation, reports, and invoices from clients, attorneys, and advocates
Brief advocates for legal opinions, referrals, and recommendations
Draft legal notices and affidavits
Instruct corresponding attorneys to uplift court files, issue summonses, and file amendments
Draft and manage client consultation forms
Arrange consultations with existing and prospective clients
Open new client files and update internal systems
Capture monthly fees and work on AJS
Book accommodation and transportation for clients or staff
Manage incoming and outgoing calls
Send follow-up emails and track responses on client matters
Print, scan, and electronically save legal and client documents
Requirements:

• Minimum 5 years experience in RAF claims support (within a law firm)
• Strong working knowledge of RAF procedures and court filing requirements
• Ability to handle multiple files with accuracy and efficiency
• Familiarity with legal software (e.g. GhostPractice, LegalSuite, AJS)
• Strong admin and communication skills
• Ability to work under pressure and meet deadlines

To apply, please send your CV to
Please note that only shortlisted candidates will be contacted. Should you not receive feedback within 48 hours, please accept your application as unsuccessful.
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