Job Description

Who are we?

MiWay is a direct financial services company. We are passionate about service excellence, convenience and offering our clients superior value products. Our Vision is to be a world-class direct financial services business that offers a complete array of services under one convenient umbrella - all managed online. We are positive that with the right people on board, we will continue to grow and give our clients the freedom to do things their way - free from worry and most importantly at peace with all the "what-ifs" of the world. Company values that every employee subscribes to are: Energy, Freedom, Accountability and Attitude. The ideal candidate is one who has the courage to be bold and subscribes to MiWay's core values! Do you have a positive attitude, love a challenge, treat your colleagues with respect and look for solutions, not problems? If yes, then MiWay is the place for you!

Qualification and Experience

Grade 12

What will make you successful in this role?

Minimum Experience

Minimum 5 years experience in the STI environment Minimum 5 years Liabilities and or Recoveries experience, specific to Motor Vehicle Accidents

Deliverables include, but will not be limited to

Sound knowledge of Motor Vehicle Collisions and Apportionment of Damages Act Analytical thinking and strategic objective execution Sound knowledge of operations, systems and procedures pertaining to the Legal Department Redefining processes and procedures to optimize efficiencies within the Legal Department Managing Legal Liability and Recovery Ratios Ensure efficient service quality standards to clients, brokers and third parties Strong administration and reporting skills Risk Management Quality, compliance and accreditation Ability to apply Business Rules and Processes Services Knowledge People management Objectivity

Competencies Required

Ability to multi-task and work under pressure Ability to reach set targets Ability to analyze merits correctly Ability to argue merits and apportionments Written and verbal communication skills Continues improvement and efficiencies Relationships and networking Self-motivated and inspire others Problem solving skills and solution oriented Managing and coping with stress and setbacks Delivering results and target orientation Commitment to personal and team goals Professionalism Excellent administration skills Must be highly proficient in dealing with clients at all levels Self-disciplined Good organization abilities

Knowledge and Skills

Assists with claims administration
Assists with claims settlements
Operate within claims guidelines and compliance

Personal Attributes

Self-development - Contributing dependently
Decision quality - Contributing dependently
Action orientated - Contributing dependently
Communicates effectively - Contributing dependently

Build a successful career with us

We're all about building strong, lasting relationships with our employees. We know that you have hopes for your future - your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its five business clusters - Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office - the group provides many opportunities for growth and development.

Core Competencies

Cultivates innovation - Contributing dependently
Customer focus - Contributing dependently
Drives results - Contributing dependently
Collaborates - Contributing dependently
Being resilient - Contributing dependently

Turnaround time

The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers. Deadline to apply: 12 June 2025.

Our commitment to transformation

At MiWay we believe in cultivating a positive and dynamic working environment that gives you freedom and opportunity to succeed. MiWay is committed to transformation and embracing diversity. This is what drives us to achieve a multicultural workplace with employment equity as a key goal to create an inclusive workforce, reflective of the demographics of our society.