Job Description

Are you passionate about empowering people through learning and growth? Do you thrive in a dynamic environment where you can shape meaningful development experiences? If so, we have an exciting opportunity for you to join our team as a Learning & Development Officer!
About the Role As the Learning & Development Officer, you will play a pivotal role in coordinating and delivering impactful training and development initiatives that align with both employee needs and business objectives. Reporting to the Learning & Development Specialist, you will manage the daily operations of our learning management systems, support employee engagement, and help drive a strong learning culture across the organisation.
Key Responsibilities

• Coordinate, schedule, and administer internal training programmes and learning events.
• Oversee the Learning Management System (LMS) managing course enrolments, tracking progress, and ensuring accessibility.
• Maintain and update training materials, ensuring they are relevant, accurate, and engaging.
• Support and guide employees through their learning journeys, offering encouragement and access to necessary resources.
• Monitor and report on training compliance, ensuring all legal and organisational requirements are met.
• Conduct training needs analyses to identify skills gaps and inform targeted learning solutions.
• Facilitate in-person and virtual training sessions to ensure engaging and effective learning outcomes.
• Integrate modern learning technologies including e-learning platforms, webinars, and mobile learning.
• Provide mentoring and coaching to employees to support their professional growth.
• Deliver general administrative support to the L&D team, including reporting, record-keeping, and logistics.

Education & Experience:

• Matric and a relevant post-matric qualification in Human Resources, Education, Training, or a related field.
• Minimum of 5 years experience in a Learning & Development or HR-related role, with solid exposure to training coordination and facilitation.

Key Competencies:

• Versatility & Flexibility: Must be adaptable and capable of stepping in to conduct training sessions in the absence of the designated trainer. Equally important is a willingness to handle administrative and lower-level tasks without hesitation or entitlement.
• Strong Interpersonal Skills: The role requires excellent communication and relationship-building abilities to effectively engage with team members, stakeholders, and trainees.
• Operational & Facilitation Experience: A solid background in operations is essential, along with proven experience in facilitating training or team sessions.
• Administrative Proficiency: Exceptional organizational skills and the ability to manage administrative duties efficiently and accurately are critical to success in this role.

Please note that only suitable candidates will be contacted.