Job Description

Lead TechnicianJet Park/ Eskom Kusile SiteAbout UsAt Ingersoll Rand, we are driven by an entrepreneurial spirit and ownership mindset and committed to helping make life better. We are a global market leader with a broad range of innovative and mission-critical air, fluid, energy, specialty vehicle and medical technologies, providing services and solutions to increase industrial productivity and efficiency.We are looking for talented candidates with a bias for action and an entrepreneurial spirit to join our Service Department. We offer a broad range of opportunities to build a successful and rewarding career with an innovative company.Job SummaryAs a Lead Technician, your main responsibility is to inspect, service, repair, test and report on Company products in the field and that have been returned by the customer and provide technical service via phone & electronically to the customer and Account Managers. You will be responsible for leading a team of your fellow Service Technicians, and will report to the Service ManagerResponsibilities

• Product:

To provide diagnostic analysis, repair and/or preventative maintenance of customer products in service workshops or installations at customer locations.To attend to breakdowns & callouts including standby duties.To keep ad-hoc & contract service database up-to-date.To assist service administrators with technician job planning & scheduling.To compose & scope all major overhaul / repair jobs as well as specialized request for quotes.

• Reports:

Prepare and submit written reports of in-house or site visit inspections with recommendations.Review and edit reports before they are sent to the customer.Provide reports regarding repairs of equipment in the workshop.Attend all Managers' meetings' and forecast of the month's budget.Produce technical failure reports on equipment.

• Training:

To train service technicians, employees, customers and vendors in correct operation and maintenance of product.

• Service Bulletins:

Assist in the development of service bulletins, procedures, etc. for both warranty products and out-of-warranty service.

• Stores:

To control accurate stores inventory in conjunction with service administrators and warehouse personnel.

• Health & Safety:

To ensure all check list and toolbox talks are documented and conducted,All health & safety specifications are adhered to at all times.

• Team Management:

Plan the work schedule of your team of technicians to maximize efficiency.Verify & validate overtime & standby for the team, co-ordinate annual leave schedules, assist the Service Manager by planning & performing daily service work at customer site(s).Basic Qualifications

• 5 years' field service experience with Rotary & Centrifugal air compressors and Air Dryers (Essential)
• Knowledge and experience in Health & Safety requirements (Essential)
• Grade 12 or equivalent (Essential)
• Trade Test technical certification Millwright/Fitter/Electrical (Essential)

Requirements

• Ability to effectively communicate at all levels of the organization
• Must be proficient in Microsoft Office (Essential)

Key Competencies

• Adhering to principles and values
• Persuading and influencing
• Delivering Results & Meeting Customer Expectations
• Coping with Pressure & Setbacks
• Adapting & Responding to Change
• Planning & organizing

Special AccommodationIf you are a person with a disability and need assistance applying for a job, please .Lean on us to help you make life betterWe think and act like owners.We are committed to making our customers successful.We are bold in our aspirations while moving forward with humility and integrity.We foster inspired teams.Bicycle rights prism poutine austin. Drinking vinegar gluten-free iceland, typewriter farm-to-table selfies XOXO food truck four loko.Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request and a member of our team will contact you.

Ingersoll Rand