Lead Associate Transactional Quality Graveyard Shift
Milnerton, WC, ZA, South Africa
Job Description
The Quality Analyst (QA) for the Travel Account is responsible for monitoring, evaluating, and improving the quality of customer interactions to ensure compliance with client standards and internal policies. The QA will work closely with operations, training, and client teams to identify performance gaps, provide actionable feedback, and drive continuous improvement in service delivery
Qualifications
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Demonstrates excellent communication skillsExhibits strong attention to detail and the ability to identify and resolve quality issues
Job Location
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Job Detail
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Job IdJD1491120
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationMilnerton, WC, ZA, South Africa
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EducationNot mentioned