Job Description

Job Title:

Key Client Relationship Manager

Location:

Flexible (Remote / South Africa-based)

About Urang Property Management

Urang Property Management manages over 400 residential and commercial blocks across London and continues to grow through client and lessee recommendations. We deliver high-quality property management services, ensuring every building is managed professionally from day one.

About the Role

We are seeking a motivated and relationship-driven Key Client Relationship Manager to build and maintain long-term relationships with our most valued clients. This role is pivotal in ensuring client satisfaction, retention, and growth by delivering exceptional service and strategic account management. The ideal candidate is proactive, highly organised, and able to balance client needs with wider business objectives. You will act as a trusted advisor to both clients and internal teams, identifying opportunities to expand services and enhance performance.

What You'll Do

Manage and grow key client accounts, ensuring smooth and consistent service delivery.



Liaise with internal teams to maintain accurate reporting and documentation.



Prepare and review client reports, investor factsheets, and relevant documentation.



Monitor account performance, identify risks, and implement effective solutions.



Ensure correct billing and fees, and support legislative or compliance updates.



Act as the main point of contact for clients, delivering exceptional service and insights.

What We're Looking For

LLB degree (essential). Completed vocational training (articles of clerkship) and admitted as an attorney in South Africa. 2-4 years' post-admission experience as an attorney. Strong interpersonal, negotiation, and presentation skills. Proven ability to manage multiple accounts and meet performance targets. Excellent written and verbal communication skills. High level of professionalism, empathy, and emotional intelligence.

What We Offer

Salary: R30,000 - R35,000 per month (commensurate with experience and track record)



Hours: Monday - Friday, 09:00 - 18:00



Leave: 15 days plus South African public holidays



Opportunity to work closely with key clients and influence strategic decisions



Collaborative and supportive environment with a strong focus on professional growth

Please Note

A stable internet connection is essential, particularly during load shedding. This position supports Urang Property Management's commitment to Employment Equity. In accordance with the Employment Equity Act, preference will be given to suitably qualified South African citizens from designated groups. * Candidates must have legal authorisation to work in South Africa. The company reserves the right not to make an appointment.