Job Description

The Company is a provider of Returnable Packaging and supply chain solutions to various industries with critical capabilities in the Automotive, Agriculture, Retail, Health Care and General Manufacturing sectors.

Key Accounts Manager Career Opportunity Rosslyn

About the Job:

The company has an exciting career opportunity for a dynamic Key Accounts Manager to join a Key Accounts team based at Rosslyn. They seek to recruit, develop, and retain the most talented professionals from a diverse candidate pool.

Our experienced Key Account Team embraces relevant agile practices to ensure we continuously lead in our business domain.

And we make every effort to make our product, approach, and work culture dynamic and relevant to ever-changing market requirements.

Responsibilities:

xc3xb6 Build and Maintain Client relationships.

xc3xb6 Assume full responsibility for the existing client accounts.

xc3xb6 Address and resolve issues/queries and report back to relevant parties.

xc3xb6 Constantly explore opportunities to expand and grow within the existing Client Base

xc3xb6 Can engage in consultative selling and has a business solutions approach, including the ability to understand clients business needs.

xc3xb6 Prepare, manage presentations, proposals and account plans.

xc3xb6 Meet and exceed defined and assigned sales targets.

xc3xb6 Effectively forecast, plan, implement and deploy projects for clients.

xc3xb6 Define and adhere to Prompt response time and methodologies to client queries.

xc3xb6 Define SLAs

xc3xb6 Ensure adherence to agreed SLAs.

xc3xb6 Ensure Clients are at all times informed on all Company Products and Services

xc3xb6 Analyze and map the client process and equipment volume/type flow.

xc3xb6 Update and maintain customer contact detail: (Finance, Logistics, Purchasing, Scan users/web capturing users, production)

xc3xb6 Plan and facilitate Client education on new technologies and developments (products and services)

xc3xb6 Facilitate training on (system and scanner) and new technologies/applications.

xc3xb6 Proactively identify issues that may influence a current client to review their Company affiliation.

xc3xb6 Proactively investigate rates/competitor activity/competitive product/s that may influence client affiliation and explore/introduce counter measures to ensure client retention and advise Senior management of potential issues that may impact a client/s decision to review their affiliation with the company.

Qualifications, skills, and experience:

Qualifications:

xc3xb6 Matric / Grade 12

xc3xb6 Relevant Qualification

Essential Skills

xc3xb6 Demonstrate a clear understanding of all operational activities within the company.

xc3xb6 Analyse the internal and external business environment and create workable solutions to address challenges and/or opportunities that will enhance business performance.

xc3xb6 Arrive at appropriate, logical and effective decisions. Understand impact of decision making on all aspects of the business.

xc3xb6 Express oneself in a logical, clear and understandable manner

xc3xb6 Influence attitudes and opinions of others and gain agreement to proposals, plans and ideas; skillful at negotiating.

xc3xb6 Set high goals and standards of work for self and others. Meticulous, precise and thorough

xc3xb6 Willing to take responsibility for own actions. Resilient. Able to recover quickly from setbacks.

xc3xb6 Display professional behaviour and language within a working environment. Cope and act with maturity and in a balanced manner when under pressure.

xc3xb6 Interpret, implement and follow up on standards, procedures and operating systems.

xc3xb6 Identify and organise all the resources needed to achieve the goals and targets.

xc3xb6 Effective at prioritising tasks and objectives.

xc3xb6 Set goals that are measurable and realistic, targets that are challenging yet attainable.

xc3xb6 Monitor performance against objectives and targets. Set step-by step action plans for each of the goals and follow up regularly.

Minimum Experience:

xc3xb6 3-5 years experience in the Automotive Industry

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