Job Description

Company: Komatsu South Africa
Business Unit: South Africa
Division: Head Office
Department: Mining Bus
Location: H.O. Marketing
Reference Number: 7062
Grading: D2
EE Position
Introduction:
Komatsu South Africa is seeking an experienced Key Account Manager: Mining to join our dynamic organisation situated at our Head Office in Germiston. This role is an all-encompassing, one point-of-contact for heavy mining equipment key customer accounts and coordinates/ facilitates stakeholders in all activities from the development of a customer strategy, forecasting & budgeting, tender management, delivery of equipment, resulting in customer satisfaction and generation of new business/sales.
Qualification:

• Matric
• Engineering related qualification (NQF 7)
• Sales & Marketing diploma advantageous

Experience:

• 5 years mining experience with formal NQF 7 qualification.
• 10 years' experience if NQF 7 requirement not met.

Specific knowledge requirements:

• Microsoft Applications
• SAP SD
• Salesforce

Summary description of role:

• Stays abreast of customer relationship building opportunities
• Capital equipment sales
• Business Development and Account Management
• Stays abreast of customer issues & business environment along with organizational branding & marketing strategies
• Monitors customer fleet aging and replacement requirements
• Interrogates, research & reports customer performance & opportunities
• Fostering sound, professional internal organisational relationships & leveraging criticisms to grow own capabilities & improve processes
• Fostering sound, professional internal organisational relationships & providing feedback to internal stakeholders to improve service delivery
• Drafts full scope reporting on customers, products, sales, financials & market
• Increases visibility/presence of the Komatsu brand at customer sites by taking part in market drives
• Develops a long-term customer strategy & stays abreast of commodity pricing, markets & exchange rates
• Managed & coordinates the delivery of units upon being awarded the tender
• Participates in the Tender bid process & coordinates the process for modifications
• Manages & coordinates the delivery of the tender according to the terms
• Participates & provides input into Greenfield projects
• Participates in production analyses for application continuous improvement
• Collates and gathers information for use in sales analyses
• Coordinates & monitors compliance to agreements over life cycle of the tender
• Participates/collaborates in audits & monitors customer payments according to schedule/tender agreements
• Monitors that sales data is correctly reflected in systems & drafts standard sales reports, leads & monthly invoicing
• Provides feedback on delivery of equipment according to Tender
• Reports on outstanding debtors payments & conduct internal quarterly reviews

[Not translated in selected language]
In accordance with the Employment Equity Act (EEA) of 1998, Komatsu is committed to the principles of employment equity and fair labor practices. We welcome applications from all qualified candidates, irrespective of race, gender, disability, age, religion, sexual orientation, or any other ground prohibited by law. We may consider designated groups as per the EEA in our selection process to ensure a diverse and representative workforce, but all applications will be assessed based on qualifications and merit.
Candidates will be expected to pass a relevant medical examination, and agree to verification checks
Only online applications will be considered
It is the responsibility of the employee to inform their line manager about their application for another position
Komatsu South Africa (Pty) Ltd complies with the protection of Personal Information Act 4 of 2013. By submitting your application, you give us your express and informed consent to process your personal information for recruitment purposes.

Skills Required