Job Description

The Key Account Manager needs to:
Develop/preserve effective relationships and communications with the Key
Account Stakeholders for each Account, in order to drive alignment between Company
and the Customer.
Co-develop annual Key Brand Sales Forecasts with the Customer, to meet Production-
and Budget needs.
Differentiate Company offerings, to create mutual value based on Customer needs.
Continuously explore new opportunities for value creation with the Customer.
Execute Companys solutions with the proper resources, listen to Customer feedback and drive Customer satisfaction.
2. Preparing & Executing the SAM/KAM Plan:
Develop a robust Accounts business plan in line with Area priorities and review it on a regular basis with the local
team and management.
Provide the Management team with accurate, and timely, Sales Forecasts, in order to
optimize proper resource planning.
Analyse what is required to execute the Account Plan, deploy available resources and then track related expenses.
Support and coordinate the Account teams actions (Sales, Veterinary Services and Business Unit Manager etc.) related to the Key Account in their Territory
3. Developing & Preserving Market Leadership:
Proactively schedule and facilitate Meetings.
Investigate Customer problems, in order to develop potential value-added business opportunities.
Quantify the impact of Customer problems and share it with them, positioning Company solutions in a way that demonstrates they can help mitigate this impact.
4. Sharing Market Insights:
Lead a monthly review of the Account Plan with the team (incl. Veterinary Services & Business Unit Manager etc.), in order to adjust the Account Plan, as needed, and promote maximum effectiveness.
5. Managing Sales Results & Outcomes:
Track Sales results, and other Business key performance indicators for Key Accounts.
Have an awareness of the impact to Companys Profit & loss statement, of executing specific solutions/investments for Key Accounts in the Country.
Review progress with the team (e.g. Veterinary Services & Business Unit Manager etc.) every month.
Develop strong collaborative relationships across the different local services (SAM/KAM, Marketing, Technical Services etc.), in order to build a strong Key Accounts Team.
Education -
Degree B.Sc. Agric or Related Degree
Recommended experience needed 5 years plus Key Account Management experience and previous Poultry experience

Skills Required