Job Description

Key Account Manager - Consumer Products Division (South Africa)
Location: Johannesburg, South Africa
Who We Are
At L'Oreal, our people are our most valuable asset. We champion a culture of continuous learning, growth, and innovation, empowering our teams to reach their full potential. As a global leader in beauty, we attract, develop, and retain top talent who share our passion for excellence and our commitment to beauty for all.
A Day in the Life
As a Key Account Manager in our Consumer Products Division, you will play a vital role in managing and growing our key retail accounts across South Africa. You will partner closely with major retailers to drive sales, optimize brand presence, and ensure L'Oreal's continued success within the dynamic South African market.
Key Responsibilities:

• Account Management & Relationship Building: Develop and nurture strong relationships with key retail accounts in South Africa, acting as their primary point of contact for L'Oreal's Consumer Products Division.
• Business Development: Implement joint business plans and tailored strategies with each account to achieve sales targets and enhance market share within South Africa.
• Negotiation & Commercial Agreements: Negotiate effectively with retail partners, securing favourable terms and mutually beneficial agreements.
• Retail Activation & Category Management: Collaborate closely with retailers on in-store activations, promotions, and category management initiatives to maximize brand visibility and drive sales within the South African market.
• Market Analysis & Insights: Monitor market trends, consumer behaviour, and competitor activity within South Africa to identify opportunities and adapt strategies as needed.
• Collaboration & Communication: Work effectively with internal L'Oreal teams (Marketing, Supply Chain, Finance) to ensure seamless execution and deliver a unified brand experience across the South African market.

Technical & Professional Competencies Required:

• Strong Understanding of South African Retail Dynamics: Proven experience working within the South African retail environment, with a keen understanding of local consumer preferences and market trends.
• Commercial Acumen: Solid understanding of P&L principles, sales drivers, and the ability to create effective account strategies.
• Relationship Building & Influencing Skills: Excellent interpersonal skills and the ability to build rapport and influence key stakeholders within retail organizations.
• Analytical & Data-Driven Decision Making: Proficiency in analyzing data, identifying trends, and making informed decisions to optimize account performance.
• Results-Oriented & Proactive: A passion for achieving results, exceeding targets, and proactively seeking opportunities for growth within the South African market.

Education, Knowledge & Experience:

• Bachelor's degree in Business, Marketing, or a related field.
• Minimum of 2 years' experience in Key Account Management, ideally within the South African retail market and preferably with FMCG or beauty experience.
• Proven track record of successfully managing and growing key accounts.
• Strong proficiency in Microsoft Excel, including data analysis and reporting.
• Experience with SAP or similar ERP systems is a plus.

We're committed to fostering an inclusive and diverse workplace. We strictly prohibit discrimination and ensure equal opportunities for all applicants, regardless of gender, sexual orientation, disability, ethnicity, religion, or other protected characteristics, as per South African law.
If you possess a deep understanding of the South African retail market, a passion for the beauty industry, and a proven ability to drive growth, we encourage you to apply today.