Job Description

SUMMARY:
A client of ours within the Logistics/Transport/Risk Management sector is looking for an experienced Key Account Manager to join their team
POSITION INFO:
Location
Benoni-Johannesburg
Requirements:

• Bachelors degree in Business Administration/Sales/Marketing
• At least 5-10 years experience in face-to-face client management and experience insupply chain preferably in

account * Experience within
/Transport/Risk Management Industry will be advantageous Responsibilities:

• Setting and implementing strategy for individual customers based on customer objectives and aligning the KPIs with business strategy
• Implementing rate reviews and increases as needed to ensure management of principal profitability by collaborating with the Commercial Department
• Foster professional relationships with other teams for Pilots and New Deployment Projects
• Establish and own overall relationship with Portfolio of clients, which include increasingadoption, ensuring retention, upselling and client satisfaction
• Multi-level and cross functional interaction to drive continued value in Risk Mitigation using company's products and services
• Aligning between clients and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs. (Including requirement gathering from clients, briefing of internal teams and project management as and when required.)
• Collaborate with clients to establish critical goals and aid the customer in achieving their goals in accordance with Clients Program Plan/Strategy
• Manage assigned Clients Program implementation, including Deployment roll-out planning Experience and performance related to their program goals and expectations
• Maintain Client Program Plan/Strategy after implementation
• Forecast and track key account metrics
• Identify and grow opportunities within client base through account planning

How to apply:

• Follow the link to our jobseekers page