Job Description

Youll work closely with the Marketing & Communications Manager, gaining hands-on experience across digital marketing, content coordination, brand communications, and event support. This is an exciting opportunity for a motivated individual whos ready to learn, grow, and make an impact.
Key Responsibilities
Digital & Social Media

• Schedule and publish social media content across multiple brand channels.
• Monitor and respond to customer enquiries, comments, and messages across all social media channels.
• Manage customer reviews on Google and Facebook via our monitoring tool, responding where needed and flagging serious complaints.
• Conduct daily quality checks on all pre-scheduled posts to ensure visuals and copy are displaying correctly.
• Assist with quarterly Google Review and Facebook Review reports for branch managers.

Marketing Coordination

• Assist with sourcing and coordinating marketing materials, promotional items, and supplier deliveries for branches and head office.
• Support the execution of campaigns, events, and national initiatives under guidance from the Marketing Manager.
• Track creative briefs and follow up to ensure deadlines are met for proposals, designs, and approvals.
• Assist with the design process and accuracy checks for our annual corporate calendars.

Events & Staff Engagement

• Help plan and coordinate staff events, meetings, and national celebration days (e.g. Womens Day, Bok Fridays, festive events).
• Support with setup, decor, gift distribution, and internal communication related to special days.
• Weekend event assistance may be required from time to time, but this is very rare.

Administrative Support

• Assist with travel administration, including issuing Purchase Order (PO) slips for confirmed bookings and maintaining traveller details.
• Provide occasional support with invoices and supplier documentation.
• Attend weekly check-in meetings to track project progress and priorities.

Travel

• Occasional travel to branches for content production or event assistance may be required.

About You

• Currently studying part-time, or have completed relevant courses in Marketing, Communications, or Digital Media (advantageous).
• Strong writing and communication skills with excellent attention to detail.
• Digitally switched-on: must be active on social media, confident navigating trends, and working across multiple brands and digital platforms.
• Organized, deadline-driven, and eager to take initiative.
• Proficient in Microsoft Office; basic design or Canva skills a plus.

Why Join this established brand
Youll be mentored directly by an experienced Marketing & Communications professional and gain practical exposure across the full marketing mix, from social media to events, internal comms, and brand management.
If youre a self-starter who thrives in a dynamic environment and wants to build a solid foundation in marketing, wed love to hear from you.

Skills Required