Job Description

An exciting opportunity for an ambitious, eager-to-learn individual looking to gain hands-on experience in the short-term insurance industry. This person will provide exposure across underwriting, claims, client service, and general insurance administration within both personal and commercial lines.
Duties & Responsibilities:

• Assist with underwriting support, including data capturing and quote preparation.
• Support the claims department with document collection, follow-ups, and client communication.
• Help maintain and update client records and policy schedules.
• Conduct basic risk assessments under supervision.
• Shadow brokers and client service consultants to understand the sales and renewal processes.
• Provide administrative assistance, including filing and email communication.
• Ensure all interactions meet compliance and regulatory requirements.
• Learn and use the companys policy and claims CRM systems.

Job-Specific Requirements:

• Matric / Grade 12 (required).
• Minimum 1-year short-term insurance working experience, within the Insurance Industry
• Diploma in Insurance, Business Administration, or Risk Management.
• Proficiency in MS Office (Excel, Word, Outlook).
• Strong verbal and written communication skills.
• Willingness to learn, take initiative, and grow within the insurance field.
• Attention to detail.
• Strong work ethic and reliability.
• Professional and customer-focused attitude.
• Problem-solving mindset.
• Eagerness to learn and adapt.
• Trustworthy, presentable, and self-motivated.

Benefits:

• Mentorship and structured training
• Exposure to real-world insurance operations
• Monthly internship stipend
• Potential for permanent employment after internship

Application Process: An exciting opportunity for an ambitious, eager-to-learn individual looking to gain hands-on experience in the short-term insurance industry. This internship will provide exposure across underwriting, claims, client service, and general insurance administration within both personal and commercial lines.
Duties & Responsibilities:

• Assist with underwriting support, including data capturing and quote preparation.
• Support the claims department with document collection, follow-ups, and client communication.
• Help maintain and update client records and policy schedules.
• Conduct basic risk assessments under supervision.
• Shadow brokers and client service consultants to understand the sales and renewal processes.
• Provide administrative assistance, including filing and email communication.
• Ensure all interactions meet compliance and regulatory requirements.
• Learn and use the companys policy and claims CRM systems.

Job-Specific Requirements:

• Matric / Grade 12 (required).
• Studying towards or recently completed a qualification in Insurance, Business Administration, or Risk Management.
• No prior insurance experience needed, but basic knowledge of short-term insurance will be beneficial.
• Proficiency in MS Office (Excel, Word, Outlook).
• Strong verbal and written communication skills.
• Willingness to learn, take initiative, and grow within the insurance field.
• Attention to detail.
• Strong work ethic and reliability.
• Professional and customer-focused attitude.
• Problem-solving mindset.
• Eagerness to learn and adapt.
• Trustworthy, presentable, and self-motivated.

Benefits:

• Mentorship and structured training
• Exposure to real-world insurance operations
• Monthly internship stipend
• Potential for permanent employment after internship

Application Process: