Job Description

Job Summary
To manage and be responsible for the operations relating to staff, equipment, client liaison, financial and operational performance. Ensure effective control and management of the site.ResponsibilitiesOperational management

• Assume overall responsibility for the site including night shift when necessary
• All activities of the night-shift Supervisor will be determined by the Junior Site Manager
• Be responsible to arrange for the appointed Zero Waste Officer (that will be employed at the site/s), to mutually act as relievers for each other and to cover the days off that will occur in a seven-day week cycle
• Oversee and be responsible for the activities of the Zero Waste Officer
• Be responsible for the achievement of waste diversion targets that will be set from time to time
• Resolve any issues raised by the Zero Waste Officer regarding contamination or recyclable materials that have been identified in the residual waste
• Manage the performance of all staff allocated to the site including attendance, speed and accuracy of sorting
• Ensure achievement of financial budgetary targets set by the Operations Manager of the site
• Ensure correct use of all operational systems that have been provided, by all staff employed at site
• Ensure that the necessary procurement, maintenance and utilization of all equipment and consumables needed for the site is carried out on time, as per the WastePlan procurement procedure
• Ensure that site hygiene is maintained to agreed standards
• Ensure that all staff on site are fully trained and operate according to stipulated safety standards

Reporting

• Ensure that accurate data of the daily sorting activities for the various grades of recyclable material, composting material and general waste are entered into the electronic reporting system and provided to the data department daily
• Deal with and resolve expeditiously any queries that may be raised by the data department on the reports submitted
• Ensure that the daily zero waste audit results are captured into the electronic reporting system
• Perform and submit such site inspection reports as may be required by the Operations Manager

Transportation

• Arrange for collection of all recyclable material and general waste from site in a timely manner and ensure the correct use of the WastePlan purchase order system controlling process is adhered to
• Engage with the transport department and resolve any collection issues arising
• Communicate with service providers and escalate any issues to the Operations Manager

Client relations

• Strategically manage client relationships to ensure customer satisfaction by addressing problems immediately, attend to proposals and improvement of service levels (personal visits / phone call / email)
• Meet with clients monthly to address previous and new issues, providing feedback on improvements, reporting aspects of interest (meeting minutes required)
• Provide written communication / feedback regarding client relationships to the Operations Manager

Personnel management

• Induction and training of all staff as per company policy and procedures
• Responsible for the appointment of staff to comply with the SLA of the sites as per company policy and procedures
• Resignations: adhere to the company rules and regulations
• Manage appointments / working permits / asylum documents of foreigners according to company policy and procedures
• Manage absenteeism by informing the Operations Manager and / or appoint or place relief staff where needed
• Train and develop staff to ensure maximum productivity and profit
• Address grievances of staff as per the grievance policy of the company
• Disciplinary actions must be executed as per the company disciplinary policies and procedures
• Prepare a weekly report of working hours, absenteeism and leave for payroll and ensure that all numbers are accurate

Administrational responsibilities

• Daily reports:

• Absenteeism
• Relieve Staff
• IOD'S
• Damages
• Non-Collections
• Complaints

• Weekly reports:

• Staff Leave
• IODS
• Operational feedback

• Monthly reports:

• Site Inspections
• KPI report to check profitability (due before the 10th of every month)
• Appointments and resignations report (due before the 27th of every month)
• Asset register (update before the 1st of every month)
• Month end payroll to be completed as per the monthly deadline
• Industrial relations (IR) reports with disciplinary actions taken or to be taken
• Provide the correct information to the data department for the latter to set up a new account on the reporting platform and verify all company information
• Scan and upload all client and employee documentation on Insync

SHEQ responsibilities

• Ensure that staff have the correct PPE as per the company policy
• Ensure staff is trained regarding SHEQ regulations, policies and procedures of WastePlan per site
• Ensure that the SHEQ file is updated and correct
• Ensure that all staff have been trained on dangerous equipment / goods and products
• Manage incidents and accidents as per company policy and procedures
• Responsible to ensure that the site comply with the SHEQ policies of WastePlan and the client
• Responsible to uphold the SHEQ initiatives as set out in the company SHEQ policy

Requirements

• Matric / grade 12
• Experience in the waste management or recycling industry
• Valid drivers licence
• Superior management skills
• 2 years relevant working experience

Employment will be implemented in accordance with the Employment Equity Act.
Only Applicants considered for the role will be contacted.Closing date: 16th May 2025
Should you wish to apply, please follow the online application process.

JobPlacements.com