Junior Operations Manager

Cape Town, WC, ZA, South Africa

Job Description

The Junior Operations Manager is responsible for the day-to-day operational management of three ice cream retail stores within a defined area in Cape Town. The role focuses on people management, maintaining brand and operational standards, and ensuring high levels of customer satisfaction while supporting overall business objectives.

This is a hands-on role requiring regular in-store presence and close collaboration with store teams.

Minimum Requirements

Education & Experience



Matric (Grade 12) essential Relevant qualification in Retail Management, Operations, or Hospitality (advantageous) 1-3 years' experience in retail or hospitality management, preferably multi-store or supervisory experience

Skills & Competencies



Strong people management and communication skills Ability to work in a fast-paced, customer-focused environment Good problem-solving and decision-making ability High attention to detail and commitment to brand standards Ability to work collaboratively within a management team Reporting and administrative skills

Other Requirements



Willingness to work retail hours, including weekends and public holidays Reliable transport and ability to travel between nearby stores Physically able to spend extended time on the shop floor
Job Type: Full-time

Pay: Up to R25000,00 per month

Work Location: In person

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Job Detail

  • Job Id
    JD1628280
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Cape Town, WC, ZA, South Africa
  • Education
    Not mentioned