Job Description

ROLE PURPOSE

Responsible for the 1st line Linux system administration support at customer site. This will include daily systems tasks, reporting and first line system administration of Linux systems within this environment.

ROLE REQUIREMENTS

Junior level within a major Function for a business unit. No direct impact on business performance Junior role no leadership skills Assume responsibility for the following:

Involvement in the support and implementation of OS within the enterprise (Production, Test, QA, Development)
Logging calls to 2nd-line support using Remedy and closing calls where applicable Security: patch management and vulnerability management, review, monitor & remediate system in compliance with EIT security standards Backup and Recovery (Dell Networker) Monitor / resolve 1st line service requests & Daily system Liaise with various departments within the customer including Networks, Cabling, Storage, Database, Security, Facilities, Backup and Recovery, IS, Test and Dev as well as Change and Release Management for day-to-day system administration, effectively and in accordance with customer guidelines, standards and policies.

TECHNICAL COMPTENCIES

Data entry skills Data processing skills Critical thinking skills Problem solving skills

QUALIFICATIONS & EXPERIENCE

Grade 12 with Maths & Science (Preferred) Tertiary Education in the ICT industry (Preferred) ITIL Foundation certified (Preferred) RHCSA or similar qualification in Unix/Linux environment(Preferred) Exposure AWS Cloud (Advantageous) Candidate should have a minimum of 2 years of experience in ICT, with at least 1 years in System administration (Essential) Experience in administering enterprise-scale Candidate should have basic experience in hardware, system software, storage and networking. Basic shell scripting experience (Advantageous) Backup and recovery experience Good understanding of Security & Compliance

COMPETENCY REQUIREMENTS

Basic knowledge of hardware, software, application and systems engineering Ability to take ownership Excellent communication, interpersonal, Verbal & Written Proven track record of previous experience on system administration support Ability to work in a changing environment Basic telephone techniques Problem Solving & Analysis Analytical Thinking * People Skills