Job Description

:
Proactively source and convert home loan clients through lead generation, needs-based selling, and tailored finance solutions. Manage the full sales process, from prospecting to closing, while maintaining excellent customer service and achieving sales targets.
Job Purpose

• Actively prospect potential home loan clients via:

• Lead providers (Estate Agents, Bond Originators, Direct-to-Client)
• Direct marketing efforts

• Use needs analysis-based selling techniques
• Facilitate:

• Switching existing home loans
• Offering tailor-made home finance solutions with excellent service

• Source Potential Leads

• Utilize proactive and reactive prospecting methods
• Build a strong network via partnerships and relationship development
• Execute marketing strategies:

• Referral campaigns
• Outdoor/Mall/Community marketing
• Social media outreach
• Corporate presentations
• Wellness day events

• Identify Client Needs

• Use open-ended questions to uncover financial and emotional needs
• Pre-qualify clients via:

• Background assessments
• Credit health reports
• Affordability checks

• Identify financial challenges and propose suitable solutions
• Maintain accurate records of leads and follow-ups

• Match Product Offerings to Client Needs

• Apply in-depth product knowledge to create tailored solutions
• Explain the application process and relevant credit criteria
• Provide clear explanations and request required supporting documents

• Final Approval and Closing

• Clarify all terms and conditions of the final offer
• Highlight the benefits and any relevant product conditions

• Customer Contact & Follow-Up

• Keep clients informed throughout the application process
• Clearly answer client inquiries
• Maintain post-sale contact and request referrals

• Application Capture & File Construction

• Accurately complete and capture application details
• Compile and organize all supporting documents for processing

• Own car/transport and valid drivers license
• Matric (Grade 12) qualification

• 2 years of proven sales conversion success
• Experience in high-pressure, proactive sales environments
• Strong administrative and marketing skills

• 3 years of home loan sales experience
• Skilled in self-sourcing and proactive lead generation

• Drive
• Adaptability
• Analytical thinking
• Result-oriented
• Persuasiveness

• Computer literacy
• Planning and organization
• Performance under pressure
• Market orientation
• Accuracy and attention to detail
• Systematic and organized work style