Collaborate with stakeholders to gather, analyse, and document business requirements for application projects.
Support the design and implementation of business solutions that meet client needs.
Assist in preparing functional specifications, user stories, and process flows.
Conduct gap analysis, process mapping, and feasibility studies.
Support testing activities, including UAT (User Acceptance Testing) coordination and defect tracking.
Provide reporting and updates to project managers and other co-workers.
Contribute to continuous improvement initiatives and documentation of best practices.
Liaise with technical teams to ensure solutions align with business requirements.
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