Job Description

BUSINESS ANALYST - REAL ESTATE, ESG & RISK (Fixed-Term Contract) SPAR Central Office Reporting to: Portfolio Manager: HR, Payroll, Real Estate, and Risk PURPOSE The role of the Business Analyst is to deliver business benefits to SPAR through targeted Technology and Process initiatives that are aligned with the business unit strategy and objectives. The Business Analyst must ensure desired business outcomes are realized through detailed documentation of the technology and process enhancements required for the business to achieve its goals. Additionally, the role involves ensuring constant and optimal functionality of the Group IT systems by supporting system users in SPAR and within the divisions. The role requires designing solutions that respect local autonomy across Distribution Centres and retailers while ensuring national consistency.
Job description
KEY PERFORMANCE AREAS

• Analyse and improve business processes, identifying opportunities for efficiency and sustainability.
• Gather, clarify, and document business and technical requirements, translating them into actionable solution designs.
• Map current and future processes, assess change impacts, and ensure accurate documentation.
• Oversee testing and quality assurance, including reviewing test cases and leading user acceptance testing.
• Support data migration and validation to ensure data integrity.
• Participate in strategic projects, contributing to deliverables and project schedules.
• Facilitate solution rollout and provide ongoing Level 2 support for operational issues.
• Manage relationships with vendors, technology partners, and stakeholders to resolve issues and deliver solutions.
• Maintain up-to-date system documentation and support knowledge sharing.
• Proactively propose system improvements
• Ad hoc duties as required by management

Minimum requirements
SKILLS/KNOWLEDGE/EXPERIENCE

• Bachelor of Commerce or equivalent relevant tertiary qualification
• At least 5 years' experience as a Business Analyst or similar role in Wholesale and Retail
• A minimum of 3 years' experience as a Junior Business Analyst
• At least 3 years' experience in Retail (advantageous)
• In-depth knowledge of relevant application stack
• Knowledge of key frameworks such as BABOK Framework, Application Lifecycle (ALM), Systems Development Lifecycle (SDLC), and Program and Project Methodologies such as Agile and Waterfall
• The ideal applicant will satisfy the following skills requirements:
• A high degree of confidentiality, emotional maturity, ethical values and integrity
• Excellent communication, presentation, and interpersonal skills, to interface effectively with all levels of colleagues and with external customers in a team orientated manner
• Ability to manage multiple priorities in a fast-paced retail environment
• Must have a high stress tolerance and the ability to work efficiently under pressure
• Ability to translate business outcomes into technical requirements
• Utilizing technical knowledge and analytical skills to solve complex problems
• Business process design, optimisation and review skills
• Must be collaborative, influential, and rational
• Exceptional accuracy and extreme attention to detail
• Quality orientated and self-driven to achieve results

Kindly note: All applications are to be submitted through the Careers Site and Pnet. Please refrain from calling the Distribution Centre (DC) or emailing applications directly.
"Your application and all personal information provided herein is protected under the Protection of Personal Information Act (4 of 2013), hereinafter referred to as the "Act". * The SPAR Group LTD, with its head offices at 22 Chancery Lane in Pinetown, is collecting this information to enable us to facilitate your application and /or assess your suitability for the advertised position. This information will be used for this purpose only and disposed of thereafter, unless you consent to the information being retained for marketing purposes.

• Where shortlisted, your information will be retained for a period of 3 months and disposed of immediately thereafter if you are unsuccessful in your application. Where employment is offered, it will be retained as part of your employee portfolio and secured accordingly.
• This information is given to us, by you, voluntarily and of your own free will.
• If you do not wish to provide us with this information, are unable to do so, or object to it being used, it will result in the disqualification of your application.
• In the course of the recruitment process, and for matters related to your application only, we may share your information with third parties.
• You have the right to access this information while in our possession and make corrections if necessary.
• You have the right to lodge a complaint via email with the office of the Information Regulator, at

, if you are unhappy with the manner in which we deal with your information.
By submitting your application, you hereby declare your understanding of the aforementioned information and consent to the processing of your information in accordance with the Act, as well as the processing of any further personal information requested by us in the future including but not limited to, banking details, criminal history and credit reports / financial history information."

Skills Required