Job Description

To improve workflow by assisting with basic clerical tasks and building capacity in reception the unit

Interpersonal factor

As a professional all services delivered needs to be in line with the Cancercare Values, of CARE. Each task needs to be consistently executed whilst at all times displaying a positive influence on all stakeholders and within the general working environment. It is expected from the employee to deliver all the tasks reflecting a willingness to operate outside the scope of the job description as per operational requirements. The factors below cannot therefore be reviewed and assessed in isolation.


To display the company values: C - Compassion, A - Accountability, R - Respect, E - Ethics (CARE)

Clerical Assistance

Filing of all documents in the patients file Management of messages and delivering of documents to various departments Collecting and posting of mail Document management Switchboard relief Medical administrative clerk relief Mailing tasks General office duties Internal mail management Manage /coordinate the courier service (internal and external) Document Management Upkeep of stats Professional use of equipment to ensure smooth workflow Providing basic assistance with all clerical duties on unit level Building capacity Smooth workflow

Computer skill

Use computer skills, outlook/excel/e-mail/scanning/printing Smooth workflow

Patient care and rendering of a quality service

Neat, well-groomed, courteous and pleasant manner Patient orientation Assist with telephonic queries Feedback to multi-disciplinary team regarding auth process Hands-on problem solving and assistance with any queries

Required Education

Matric with MS Office computer course




Cancercare, is an equal opportunity employer committed to achieving transformation and embraces diversity and creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, and disability status. By submitting your application, you are giving The Cancercare implicit consent to the storage and processing of your personal information