Jnr Service Advisor
West Rand, Gauteng, South Africa
Job Description
Responsibilities:
- Greet and assist customers in a professional and friendly manner.
- Accurately open and maintain job cards for vehicle service and repairs.
- Liaise between customers and workshop technicians to ensure clear communication of customer requirements.
- Provide regular updates to customers on the progress of their vehicle service or repair.
- Conduct follow-ups with customers after service to ensure satisfaction and build long-term relationships.
- Maintain up-to-date knowledge of dealership/service centre offerings and promotions.
- Assist with service bookings and scheduling.
- Handle customer complaints or concerns with professionalism and escalate where necessary.
- Ensure proper documentation and administrative procedures are followed.
- Maintain a clean, welcoming, and organized service reception area.
- Matric / Grade 12.
- At least 3 to 12 months experience in an automotive or dealership environment.
- Excellent communication and interpersonal skills.
- Strong administrative and organizational ability.
- Customer-focused with a positive and energetic attitude.
- Computer literacy (MS Office & dealership management systems an advantage).
- Valid drivers license (Code 08) preferred.
- Training and career development opportunities.
- Supportive and team-oriented work environment.
- Competitive salary with potential growth.
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Job Detail
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Job IdJD1425163
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationWest Rand, Gauteng, South Africa
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EducationNot mentioned