Job Description

The purpose of the role is to successfully lease vacancies & build sustainable relationships through efficient responses to incoming leads and queries.

Ensure the successful leasing of all properties to meet set targets.

1. Timeous and professional attendance to all incoming leasing enquiries and walk-in customers.
2. Ensure the needs and suitability of the prospective tenants is accurately assessed and correctly allocated to the relevant Leasing Agent.
3. Prepare all leasing deals accurately and timeously and present to prospective tenant for required signatures.
4. Obtain approval on leasing deals from Portfolio Managers and/or relevant Manager and according to SODA regulations.
5. Follow up on all deals and provide feedback to the relevant Manager/ Leasing Agents.
6. Attend all required meetings to provide feedback on all active leads.
7. Ensure all leasing enquires on the CRM system (Freshdesk) are managed and resolved within the required time frame.
8. Communicate specific and special leasing requirements to all relevant stakeholders.
9. Reduce vacancies in order to increase long- term income and meet set targets.
10. Ensure all reports, correspondence & proposals are done accurately and is well presented.
11. Support Commercial, Retail & Key Account leasing team with tasks to increase efficiency of deal processing.
12. Assist leasing team with quotes for prospective tenants.
13. Cold calling potential tenants on behalf of the leasing agents when needed.

Facilitate the successful installation of the tenant.

1.Follow business processes in terms of tenant installation requirements.
2.Successfully hand over the premises once the deal has been approved.

Conduct market research to ensure that vacancies are filled timeously.

1. Be familiar with all buildings & vacancies in portfolio to ensure that appropriate tenants are placed for the market and area.
2. Collaboration with leasing team to provide guidance regarding vacancies and potential tenants.

Working conditions: Primarily Office Based with occasional travel. Own vehicle required.

Qualifications & Experience:
1.Matric required.
2.Estate Agencies Affairs Board Competency Certificate (NQF Level 4) preferred.
3.Diploma or tertiary qualification preferred.
4. 3-5 yearsxe2x80x99 experience in sales, customer service or leasing required.
5.Code 08 Driver License required.
6.Freshdesk an advantage.

Skills & Knowledge Required:

1.MS Office:
a. MS Word xe2x80x93 Basic
b. MS Excel xe2x80x93 Basic
c.MS Outlook - Basic
2.Basic knowledge of MDA required.
3.Basic knowledge of SharePoint required.
4.Proficiency in English required.

Personal Attributes:

1. Problem solving xe2x80x93 find solutions when emotions are involved.
2. Reality testing xe2x80x93 be objective; see things as they really are.
3. Impulse control xe2x80x93 resist or delay impulse to act.
4. Flexibility xe2x80x93 adapting emotions, thoughts and behaviors.
5. Stress tolerance xe2x80x93 coping with stressful situation.
6. Interpersonal relationships xe2x80x93 building mutually satisfying relationships.
7. Empathy xe2x80x93 understanding & appreciating how others feel.
8. Independence xe2x80x93 be self-directed and free from emotional dependency.
9. Assertiveness xe2x80x93 communicating feelings and beliefs; being non-offensive.
10. Social confidence xe2x80x93 be self-assured and at ease with people in all types of social situations.
11. Persuasion xe2x80x93 negotiating, selling, influencing and attempting to persuade people or trying to change the point of view of others.
12. Multitasking xe2x80x93 dealing with several activities at a time, enjoy being given new tasks before they have finished another.
13. Teamwork xe2x80x93 cooperation with others, good-natured attitude and encouraging people.
14. Persistence xe2x80x93 sticking with tasks, not giving up, dislike leaving things unfinished.
15. Rule following xe2x80x93 adhere to rules and strictly follow work regulations.
16. Attention to detail xe2x80x93 focus on details, strive for perfection and be well organized.
17. Planning xe2x80x93 enjoy making detailed plans and long-terms plans.
18. Analytical thinking xe2x80x93 like solving complex problems, carefully analyze information and use logic to address issues and problems.
19. Target Driven: work individually and as a collective team towards achieving set targets.

City Property