Job Description

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Job Overview

Application Deadline:

19 December 2025

Job Location:

Somerset West, Western Cape

Job Title:

IT Technician

Education Level:

Certificate

Job Level:

Intermediate

Minimum Experience:

3 - 5 Years

IT Technician position available in Somerset West.

A renowned Manufacturing Engineering company is looking for a "IT Technician" to join their team on a full-time permanent basis in the Helderberg Area.



Excellent salary on offer and internal career advancement opportunities.

Position Overview:

To ensure the seamless operation of IT systems by providing technical support, managing helpdesk Services, and maintaining network and software integrity.



The role focuses on delivering integrated IT solutions, managing assets, and maintaining accurate documentation to support organizational efficiency and security

Duties and Responsibilities

:


User Training: + Providing training and guidance to users on IT systems and best practices
Technical Support: + Providing assistance to users with hardware, software, and network issues. This includes troubleshooting problems and offering solutions to ensure smooth operations
Helpdesk Management: + Implementing efficient helpdesk functions, responding to, managing, and resolving helpdesk tickets
Software Installation and Updates: + Installing and updating software to ensure systems are up-to-date and secure
Integrated IT Services: + Ensuring the availability and integration of IT services across various departments
Asset Management: + Receiving, commissioning, repairing, and distributing IT assets
Network Management: + Maintaining and monitoring network systems to ensure optimal performance and connectivity
Documentation: + Keeping detailed records of IT issues, solutions, and system configurations

Minimum Requirements:

Required Qualifications:


Higher Certificate IT related

Recommendations:


National Diploma in Information Technology, Electrical Engineering, or a Bachelor of Science in Computer Science Certification such as CompTIA A+; CompTIA Network+; Cisco Certified Network Associate (CCNA)

Required Experience:


3 - 5 years of experience in a similar field Technical Support: Experience in providing technical support to users, including troubleshooting hardware and software issues, is essential Network Management: Basic understanding of LAN/WAN, TCP/IP, and Wi-Fi troubleshooting. Experience with network monitoring tools. Helpdesk Operations: Experience in managing helpdesk operations, including ticketing systems and user support Software Installation and Configuration: Experience in installing and configuring software applications and operating systems Asset Management: Tracking and maintaining IT inventory. Commissioning and decommissioning hardware.

Special requirement(s):


Will be required to work after hours.

Applying for Position:

* Only open to South African citizens.