Job Description

Key Responsibilities

• Analyse, maintain, and support enterprise business applications, including ERP systems, accounting systems, CRM, HR systems, and other mission-critical platforms
• Gather, analyse, and document business and system requirements, translating them into functional specifications
• Provide day-to-day systems support, troubleshooting application issues and coordinating resolutions with vendors and internal IT teams
• Manage system upgrades, patches, configurations, and enhancements with minimal business disruption
• Support systems implementation projects, including testing, training, rollout, and post-implementation support
• Ensure data integrity, system controls, and secure system access across the group
• Support data integration, data migration, APIs, ETL tools, and reporting interfaces
• Deliver system training to users and support adoption of new technologies
• Review existing systems, interfaces, forms, and processes to reduce manual intervention and improve efficiency
• Assist with internal controls, compliance, and audit readiness
• Design and support management reports and dashboards to inform business decision-making
• Provide Tier 2 / Tier 3 application support for escalated helpdesk issues
• Liaise with external vendors, system developers, and stakeholders as required

Requirements

• Degree in IT, Information Systems, Commerce, Business, Accounting, or related field
• 3+ years' experience in IT systems analysis, application support, or systems administration
• Proven experience working with ERP systems and accounting systems
• Exposure to SQL, databases, reporting tools, and system integrations
• Experience in both project-based system implementations and BAU system support
• Strong understanding of business processes, finance systems, and internal controls
• Experience within property management, real estate, or asset management environments is advantageous

Skills & Competencies

• Strong analytical, numerical, and problem-solving skills
• Excellent stakeholder engagement and communication abilities
• Ability to manage conflicting priorities and high workloads
• High attention to detail and documentation accuracy
• Knowledge of current IT application trends and best practices
• Scripting or programming experience is advantageous

Why Join This Role?

• Work within a well-established property management company
• Exposure to enterprise systems, ERP platforms, and digital transformation initiatives
• Collaborative environment with strong technical and business interaction
• Opportunity to influence process optimisation and system improvements

Apply Now If you are an experienced IT Systems & Applications Analyst looking for your next opportunity in East London, Eastern Cape, apply now.

Skills Required