It Support Technician
Johannesburg, GP, ZA, South Africa
Job Description
Type of contract
Full-time, PermanentExperience level
ProfessionalsRemote work
On-SiteJob field
Engineering & ScienceStatus
Ongoing recruitment, entry date flexiblePosting date
2025/07/30Job number
0 RS APA00018Your responsibilities
The successful incumbent will have excellent technical hands-on ability to troubleshoot and resolve user and workstation issues.
Essential Duties and Responsibilities:
Provide first-line desktop and user support for local and remote users Troubleshoot and resolve user issues related to hardware, software, printers, network connectivity, and Microsoft Office applications Set up new user accounts, devices, and applications Assist with the support and maintenance of VPN and remote access technologies Liaise with vendors for hardware and printer support where necessary Log and track helpdesk calls using the internal system Maintain user documentation and standard operating procedures Your profile
Education
The ideal candidate should at least have a Diploma in Information Systems or related with a minimum of 1-2 years' experience in desktop support, helpdesk, or IT technician role.
Advantageous Skills
Experience with Windows Server environments Basic networking configuration or support experience Exposure to Active Directory, VPN setup, endpoint protection tools * Familiarity with engineering or enterprise applications
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Job Detail
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Job IdJD1479666
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationJohannesburg, GP, ZA, South Africa
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EducationNot mentioned