Job Description

Ampath Laboratories


2025/10/03 Centurion

Job Reference Number:

I190006

Department:

IT Infrastructure and Operations

Business Unit:

Industry:

Pharmaceutical And Medical/Healthcare

Job Type:

Permanent

Positions Available:

1

Salary:

Market Related
At the heart of our organisation's digital experience is the IT Support Technician - a trusted partner who ensures every end-user device runs smoothly, reliably, and securely.





At the heart of our organisation's digital experience is the IT Support Technician - a trusted partner who ensures every end-user device runs smoothly, reliably, and securely. This role is all about being the go-to person for technical support, whether it's installing new equipment, troubleshooting issues, or guiding colleagues through tech challenges with patience and clarity. You are not just solving problems - you are enabling performance, empowering people, and helping our teams stay connected and productive. Every interaction is an opportunity to create a people-centric experience that fosters engagement and supports our high-performance culture.


Job Requirements

Role Requirements

To thrive in this role, you bring a strong academic foundation and recognised industry credentials. You hold a three-year Bachelor's Degree in Information Technology, Computer Science, Management Information Systems, or a related advanced technology field. You also carry industry-recognised certifications in both technical IT and IT Service Management. These qualifications are essential, as they equip you to navigate complex environments and deliver solutions that are both effective and future-ready.You have spent 4 to 6 years immersed in the world of IT, building a solid track record of hands-on experience. You understand hardware inside and out, from PC components to peripheral accessories. You are comfortable using diagnostic tools and have a working knowledge of current protocols, operating systems, and standards. You have operated in ITIL-driven environments and are familiar with its principles and processes. Your experience has shaped your ability to read technical documentation with ease and apply it practically, whether you are resolving issues remotely or f

Skills Requirements

You are a confident communicator, fluent in English, and able to translate technical jargon into clear, helpful guidance. Your project management skills allow you to plan, implement, and oversee business projects with precision and purpose. You are methodical, resourceful, and always looking for ways to improve systems and processes. Whether you are collaborating with network administrators or liaising with third-party vendors, you bring a sense of ownership and accountability to everything you do, a true reflection of empowered leadership.

Role Impact

This role is more than just technical support, it is a key contributor to our broader people strategy. By ensuring our end-user computing environment is optimised, you help drive performance across the organisation. You support learning by enabling access to the tools and systems that power development. You play a vital role in attracting and retaining talent by creating seamless digital experiences that reflect our commitment to excellence. And through your proactive approach to problem-solving and service delivery, you help build a culture of trust, engagement, and continuous improvement.

Employment Equity and Diversity

At Ampath, we are committed to building a diverse and inclusive workforce that reflects the communities we serve. In line with our Employment Equity goals, we actively encourage applications from individuals across all backgrounds, especially those from underrepresented groups. We believe that diverse perspectives drive innovation and excellence in healthcare, and we are proud to create a space where everyone can thrive.

Hours of Work

40 hours per week

Work week

5 days

Location

Centurion

Closing Date

13 October 2025 at 21:00

now and take the next step in your career with Ampath, where purpose meets possibility.