Job Description

2025-10-06 - 2025-11-05

CONTRACTOR

JHB002204

MANUFACTURING

Gauteng

, Boksburg

Monthly Cost To Company (Market related)

Are you a tech-savvy problem solver with a passion for delivering exceptional support? We're looking for an experienced

IT Support Specialist

to join our client's dynamic Boksburg team on a

6-month contract

. If you thrive in a fast-paced, collaborative environment and take pride in keeping systems running smoothly, this is your opportunity to make an immediate impact.

Role Overview

As an IT Support Specialist, you'll be the go-to person for all on-site technical support. You'll troubleshoot hardware and software issues, manage service requests, support Microsoft 365 environments, and ensure smooth IT operations across systems and networks. This role is hands-on and requires a proactive, customer-focused professional who can balance multiple priorities while maintaining high service standards.

Key Responsibilities

Deliver hands-on technical support for computers, applications, and network-related issues. Resolve complex incidents and manage service requests efficiently within SLA timelines. Support Microsoft 365 tools, MS Teams, SharePoint, and OneDrive environments. Maintain accurate asset records in ServiceNow. Collaborate with the IT Manager and global support teams to ensure system reliability and business continuity. Manage vendor relationships and liaise with local providers for IT equipment, maintenance, and procurement. Provide mobile device and telephony support, including MDM administration. Uphold IT security protocols in line with company policy.

Requirements

Minimum 2 years' experience in an IT support or similar role. Solid understanding of computer hardware, software, and networking systems. Experience with Microsoft 365, SharePoint, and MS Teams. Knowledge of ITIL frameworks and IT best practices (certification preferred). Relevant IT qualifications (degree or certifications such as CompTIA A+, Network+, CCNA, or MCITP advantageous). Strong troubleshooting, communication, and analytical skills. Ability to manage multiple priorities and adapt to evolving technologies.

What's in it for You?

Work with a respected global brand. Gain exposure to a world-class IT environment. Collaborate with international teams. For more information please contact:

Ann Swann Personnel