Job Description

We are actively seeking both Senior and Junior IT Support Specialists to join our team. These positions are well-suited for proactive professionals who are passionate about IT support, adapt at problem-solving, and committed to continuous learning. Successful candidates will play a key role in maintaining and supporting our IT infrastructure while providing effective assistance to users.

Key Responsibilities:

Junior IT Support Specialist:

Deliver frontline technical assistance for hardware, software, and network-related concerns. Assist in the setup and configuration of workstations, printers, and related peripherals. Provide support for routine IT inquiries and escalate complex issues to senior staff as needed. Participate in system upgrades, maintenance activities, and foundational IT projects under supervision. Maintain precise documentation and contribute to the development of knowledge base resources.

Senior IT Support Specialist:

Deliver advanced technical support to diagnose and resolve complex hardware and software issues. Oversee and manage escalated support tickets from junior team members, ensuring prompt and effective resolution. Troubleshoot and address network performance, configuration, and connectivity challenges. Collaborate with cross-functional IT teams to implement, maintain, and optimize the company's IT systems and network infrastructure.

Requirements for all applicants:

understanding of operating systems, such as Windows Excellent communication skills with the ability to clearly convey technical information and effectively resolve issues.

Junior Role Requirements:

Basic proficiency in IT troubleshooting across hardware, software, and network environments.

Senior Role Requirements:

Demonstrated expertise in system administration and advanced technical troubleshooting. Minimum of two years' experience in IT support or a related field. Proficient in diagnosing and resolving complex issues across hardware, software, and network systems. Reliable vehicle and possession of a valid Code 8 driver's license

What We Offer:

Opportunities for career advancement and ongoing professional development. A collaborative and supportive team culture that values growth and innovation. The chance to contribute to dynamic IT projects that have a significant impact on the organization.

Ready to Join Our Team?

If you are passionate about IT and eager to make a meaningful contribution--whether you are beginning your career or bring extensive experience--we encourage you to apply. Please specify whether you are applying for the Junior or Senior IT Support Specialist position.

Salary ranges from Salary:

R 5000- R15 000 based on experience.

Job Types: Full-time, Permanent

Pay: R5 000,00 - R15 000,00 per month

Application Question(s):

Do you have your own car?

Language

English (Preferred)

License/Certification:

Drivers license (Preferred)

Work Location:

In person

Job Types: Full-time, Permanent

Pay: R5000,00 - R15000,00 per month

Language:

English (Preferred)
License/Certification:

License (Preferred)
Work Location: In person

Application Deadline: 2025/07/09