Job Summary HireResolve's client is seeking an experienced IT Support Field Technician to join their dynamic team. This is an exciting opportunity for a tech-savvy individual who thrives on solving technical issues, providing exceptional customer service, and working independently in a fast-paced, field-based environment.Key Responsibilities:Provide on-site and remote technical support to clients across various locationsInstall, configure, and troubleshoot hardware, software, and network systemsMaintain and repair IT equipment including desktops, laptops, printers, and mobile devicesRespond to service tickets in a timely and professional mannerDocument technical issues, resolutions, and client interactions accuratelyCollaborate with internal teams to escalate and resolve complex technical problemsEnsure all equipment and systems are compliant with company standards and security protocolsRequirements:Proven experience as an IT Support Technician or in a similar roleStrong knowledge of Windows and macOS operating systemsSolid understanding of networking principles (TCP/IP, DNS, DHCP)Familiarity with Microsoft 365, Active Directory, and remote support toolsExcellent troubleshooting and communication skillsAbility to manage time effectively and work independentlyValid driver's license and willingness to travel to client sitesContact Hire Resolve for your next career-changing move.
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