It Support Engineer (desktop Support)
Gauteng, South Africa
Job Description
Job Summary Duties & Responsibilities:
- Provide first- and second-line support
- Support and troubleshoot printers, scanners, and office devices
- Perform proactive maintenance on client devices
- Install, configure, and support:
- PCs, Laptops, and Mobile devices
- Networking basics (WI-FI, LAN cabling, Switches, routers)
- Respond to onsite callouts and provide remote support when required
- Document incidents, resolutions, and assets using service desk tools
- Escalate unresolved technical issues to senior engineers or vendors
- Provide support during standby rotations and after-hours
- Maintain strong customer relationships
- Ensure SLA targets are met and report on service performance
Recruiter
Skills Required
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Job Detail
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Job IdJD1506839
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:R12,000-15,000 per month
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Employment StatusPermanent
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Job LocationGauteng, South Africa
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EducationNot mentioned