Job Description

Position Overview:

We are seeking a hands-on and solutions-oriented IT Support & Asset Administrator to provide day-to-day technical support to our staff using tablets, phones, and laptops across field and office environments. This role will also be responsible for maintaining our asset register, coordinating device repairs, and assisting with broader IT systems improvement projects, including a network migration and office relocation.

Key Responsibilities:

IT Support (Helpdesk and Technical Troubleshooting)

Asset Management & Administration

IT Systems Improvement & Infrastructure Projects

Ensure the following controls are implemented and maintained:

Firewalls and antivirus/anti-malware software installed and up-to-date. Security patches and updates applied within 3 months of release. Password controls: minimum 8 characters, complexity enforced, account lockouts after 10 failed attempts. Default admin credentials changed or accounts disabled/renamed. Remote access via secure channels only (e.g., VPN, RDP with MFA). Physical access to servers and sensitive equipment is restricted. Activity logs from sensitive systems stored for a minimum of 6 months. Backup and recovery protocols in place: weekly backups, monitoring for completion, restore testing at least every 6 months.
Job Types: Full-time, Part-time

Pay: R14000,00 - R16500,00 per month

Expected hours: 24 per week

Application Question(s):

Experience in non-profit or field-based environments.
Experience:

IT : 4 years (Required)
License/Certification:

IT certification as per job description? (Required)
Location:

Umtata, Eastern Cape (King Sabata Dalindyebo, OR Tambo) (Required)
Work Location: In person

Application Deadline: 2025/06/18