Job Description

: IT Sales and Asset Management Coordinator

Sales:

Source stock from suppliers and check stock levels. Prepare and submit quotations to clients and follow up on outstanding ones. Approve orders in the system and ensure proper processing. Generate purchase orders (POs) and confirm stock orders and arrival times. Maintain effective communication with suppliers, customers, technical teams, and management for efficient workflow.

Asset Management:

Ensure accurate recording of new and scrapped devices. Create tickets for devices requiring upgrades or replacements. Update asset records for any device upgrades or repairs. Advise clients on necessary device upgrades or replacements. Confirm licensing counts and user details ahead of renewal dates. User Onboarding/Offboarding Ensure all relevant information is available and update registers accordingly.

Administrative duties:

Audit open tickets and advise on progress. Assist technicians in obtaining feedback from clients and third-party members. Verify relevant tickets are created for client queries and monitoring purposes. Create internal tickets for record-keeping. Monitor mailboxes and WhatsApp messages for ticket creation and updates.

Requirements:

3 years experience. Strong organizational and multitasking skills. Strong IT Knowledge and skillset Excellent communication and interpersonal abilities. Understanding of asset management software and tools. Attention to detail and problem-solving skills.
Job Type: Full-time

Pay: R7000,00 - R10000,00 per month

Work Location: In person