Job Description

An outgoing, eager and motivated sales administration. Ensuring exceptional customer experience for new and existing customers. Who are you? xe2x97x8f Excellent interpersonal skills xe2x97x8f Great phone and email etiquette xe2x97x8f A strong character and have empathy at the same time xe2x97x8f A love for working with people and thrive on admin and organisation-based tasks xe2x97x8f The ability to thrive in a dynamic and fast paced environment xe2x97x8f Computer literacy skills Whatxe2x80x99s the role? You will be responsible for: xe2x97x8f Signing on new clients. This includes cold calling and new client prospecting xe2x97x8f Developing and maintaining business relationships with prospective customers. xe2x97x8f Developing clear and effective written proposals/quotations for current and prospective customers xe2x97x8f Creating contracts for services and sending it through to the client xe2x97x8f Effectively adding services to contracts when required xe2x97x8f Receiving and capturing sale orders from customers xe2x97x8f Verifying orders by checking the correct information, including customers personal details and payment details xe2x97x8f Amending/changing and maintaining existing orders xe2x97x8f Managing all supplier accounts and stock. xe2x97x8f Sourcing specialised equipment or custom builds. xe2x97x8f Placing orders with suppliers, ISP's and partners. xe2x97x8f Communicating order deadline dates for production xe2x97x8f Shipping orders when stock available xe2x97x8f Tracking new stock and orders. xe2x97x8f Receiving calls from customers and assist with queries and ETAs on orders xe2x97x8f Following up on orders and client requirements xe2x97x8f Communicating with customers re-orders that are ready xe2x97x8f Assisting with creating workflows (tickets) for service desk/onsite service team and NOC based on approved estimates/projects. xe2x97x8f Organizing and maintaining records, files, and databases/SharePoint xe2x97x8f Any adhoc admin required by the team Boxes to tickxe2x80xa6 xe2x97x8f Matric xe2x97x8f Minimum of 2 yearxe2x80x99s experience in a similar role xe2x97x8f Efficient in Microsoft Word and Excel xe2x97x8f Car and Driver's License Job Type: Full-time Salary: R18,000.00 - R20,000.00 per month Education:

• Certificate (Required)

Experience:

• Sales Administrator: 3 years (Required)
• IT: 3 years (Required)
• own vehicle and valid drivers licence: 1 year (Required)