Job Description

Drive Operational Excellence with Linux Expertise and Enterprise Infrastructure Leadership!
Expert Operations Expert position at the forefront of global Group IT solutions
Work with cutting-edge Unix/Linux systems and Veritas Infoscale technologies
Multi-platform expertise with OneHypervisor, cloud platforms, and process optimization POSITION: Contract: 01 October 2025 31 December 2028 EXPERIENCE: 8+ Years Operations Environment Experience COMMENCEMENT: 01 October 2025 LOCATION: Hybrid: Midrand/Menlyn/Home Office rotation TEAM: Linux, OneHypervisor Qualifications/Experience

• Degree in Information Systems or equivalent experience / Relevant Unix/Linux/Red Hat certification / ITIL process knowledge and work experience (advantageous) / Minimum 8 years operations environment experience

Essential Skills Requirements
Must have experience/understanding:

• Unix/Linux Operating Systems - Proven experience with SUSE environments
• Veritas Infoscale - VCS/VCP qualification in Storage and Availability or equivalent 5+ years service provider experience in Linux environments
• Production Operations - Proven experience in operations or process management in complex production environments
• High-Pressure Management - Tolerance for managing critical incidents in high-pressure environments
• IT Operations Excellence - Extensive experience in standby support and ticket management
• Scripting Proficiency - Terraform, Python, Bash, or PowerShell expertise
• Organizational Skills - Excellent multitasking and decision-making abilities
• PIC Processes - Understanding and adaptation to PIC frameworks
• Standby Operations - Serving as part of standby and MOD team roster
• Performance Monitoring - Develop, implement, and monitor KPIs for operational effectiveness
• Process Optimization - Identify gaps and recommend automation solutions
• Cross-functional Coordination - Seamless operations and escalation resolution
• Any additional responsibilities assigned in the Agile Working Model (AWM) Charter

Advantageous Skills Requirements
Knowledge about:

• ITSM Platforms - Deep knowledge in ServiceNow or Remedy
• Enterprise Systems - SAP and Oracle management, maintenance, OS patching and monitoring
• Collaboration Tools - Confluence/Jira proficiency
• Leadership Skills - Multi-tasking and team leadership capabilities
• Stakeholder Management - Provider steering and KPI delivery management
• Cloud Services - Public and private cloud experience (Azure, AWS)

Role Requirements
Working on Linux and OneHypervisor solutions:

• Process Oversight - Oversee and optimize daily operational processes ensuring efficiency and compliance
• Performance Management - Develop and monitor performance metrics and KPIs for operational effectiveness
• Continuous Improvement - Identify process gaps and recommend improvements or automation solutions
• Cross-functional Leadership - Coordinate with teams to ensure seamless operations and resolve escalations
• Strategic Analysis - Analyze operational data providing strategic insights and actionable recommendations
• Resource Management - Manage allocation to meet project deadlines and operational goals
• Compliance Management - Ensure adherence to company policies, regulations, and industry standards
• Documentation Excellence - Prepare detailed reports, process documentation, and training materials
• Operational Excellence - Lead initiatives driving operational excellence and cost savings
• 24/7 Operations - Participate in standby and MOD team roster for critical support
• Incident Management - Handle high and critical incidents in complex production environments

NB: South African citizens/residents preferred. Valid work permit holders will be considered.
By applying, you consent to be added to the database and receive updates until you unsubscribe. If you do not receive a response within 2 weeks, please consider your application unsuccessful.
#isanqa #OperationsExpert #Linux #VeritasInfoscale #ITIL #ProcessOptimization #CloudOperations #fuelledbypassionintegrityexcellence
iSanqa is your trusted Level 2 BEE recruitment partner, dedicated to continuous improvement in delivering exceptional service. Specializing in seamless placements for permanent staff, temporary resources, and efficient contract management and billing facilitation, iSanqa Resourcing is powered by a team of professionals with an outstanding track record. With over 100 years of combined experience, we are committed to evolving our practices to ensure ongoing excellence.

Skills Required