Job Description

Are you an experienced Operations Engineer ready to manage enterprise-level output management solutions for a global automotive leader?
Advanced operations role supporting global Group infrastructure
Remote/On-site work location flexibility
Dynamic global team collaboration environment
POSITION: Contract: 01 January 2026 31 December 2028
EXPERIENCE: IT Infrastructure Management and/or Operations / 1st/2nd Level Support
COMMENCEMENT: 01 January 2026
#LOCATION: Hybrid: Midrand/Menlyn/Rosslyn/Home Office rotation
TEAM: Output Management
Qualifications / Experience

• IT Degree and/or relevant qualifications
• Project management qualification and/or relevant experience
• Qualification: Degree/Diploma in Information Technology or alternatively a qualification related to IT Technical Support

Essential Skills Requirements

• Experience in IT Infrastructure Management and/or Operations / 1st/2nd Level Support
• Experienced in LINUX (Linux Support - operations and administration)
• Change Management (CM)
• IT Service Management (ITSM)
• Release Planning
• Start Up Management (SUM)
• System Monitoring
• Technical Continuity Management (TCM)
• Knowledge of Group, YPA (Advantageous)
• Excellent proficiency in the Agile Tool Chain (JIRA, Confluence)
• Any additional responsibilities assigned in the Agile Working Model (AWM) Charter

Advantageous Skills Requirements

• Experience with Output Management Solutions (Spooling Systems, Document Composition)
• Experience with Exstream and/or VPSX solutions
• A team player with leadership skills
• Strong analytical and problem-solving skills with high attention to detail
• Experience in IT middleware platforms/architectures based on Unix/Linux OS
• Maintain a positive attitude focused on customer satisfaction
• Good Knowledge of output management solutions on Unix/Linux operating systems:

• Print Spooling Systems: VPSX, CUPS, Group Plotclient PriPlo, Group PlotServer gXnetplot, Easycopy and EasyConvert
• Including the different input, output and filter scripts and their individual configurations
• Document Generation Software: Exstream
• Basic Knowledge of: Windows Server, Active Directory, SAP Output Management, Database technologies (Oracle/PostgreSQL), Printer and printer languages (PCL, PS, ZPL), Business processes requiring enterprise output management
• Operation Tools: SC-Venus, CMDB, ConnectIT
• Monitoring tools: Systems Management Portal (NAGIOS)
• Server technologies: Linux (SUSE), UNIX (AIX), Server administration and virtualisation (VMWare)
• Database technologies experience: Oracle/PostgreSQL
• Storage technologies experience: NAS/SAN/Archive (GS3)

Role Requirements

• Operational and Support tasks of the Enterprise Services Output Management solution:

• Group KWOM & CAPPO
• VPSX and CUPS Print Spooling
• Exstream Document Composition
• Group Plotclient PriPlo
• Group PlotServer gXnetplot
• Easycopy and EasyConvert
• Including the different input, output and filter scripts and their individual configurations
• Perform all tasks in a 100% agile manner according to the agile guidelines agreed by the department
• Awareness of agile roles defined within the environment
• Maintaining a high awareness of user needs regarding output management requirements
• Keeping deep knowledge about underlying Group infrastructure master solutions (Unix, Storage: SAN, NAS etc., mounting and unmounting of Shares, Share credentials)
• Interacting with other IT architects as needed to ensure fitting infrastructure solutions
• Understanding and incorporating all relevant IT security guidelines of the Group
• Provide or support all necessary Group IT documentation (Operations Manuals)
• Ticket creation and resolving requests for incident management, change management and problem management and ITIL support processes at Enterprise level
• Ticket creation, co-ordination and communication with service groups responsible for failures affecting Output Management Infrastructure daily operations
• Adhere to set SLAs for service delivery of Operational pre-requisites
• Maintain Output Management landscape to required supportable Software version levels
• Provide Output Management Operations Monitoring, support to ensure operational uptime for all business applications across multiple countries (Germany, South Africa, China, America, etc.)
• Support Output Management Dev/Maint Team with required Project tasks

NB:

• South African citizens/residents preferred. Valid work permit holders will be considered.
• By applying, you consent to be added to the database and to receive updates until you unsubscribe.
• If you do not receive a response within 2 weeks, please consider your application unsuccessful.

#isanqa #OperationsEngineer #Advanced #OutputManagement #GroupITHub #NowHiring #RemoteJobs #Infrastructure #fuelledbypassionintegrityexcellence
iSanqa is your trusted Level 2 BEE recruitment partner, dedicated to continuous improvement in delivering exceptional service. Specializing in seamless placements for permanent staff, temporary resources, and efficient contract management and billing facilitation, iSanqa Resourcing is powered by a team of professionals with an outstanding track record. With over 100 years of combined experience, we are committed to evolving our practices to ensure ongoing excellence.

Skills Required