Job Description

Company Overview:

We are a forward-thinking IT services provider specializing in secure, scalable infrastructure and dynamic support services. Our environments span on-premises and cloud with a strong focus on automation, security, and operational excellence.

:

We are seeking a skilled and self-sufficient IT Engineer (L1 or L2) to join our JHB team. The candidate will be responsible for advanced support, infrastructure management, and assisting with IT projects. This role requires a solid understanding of networking, storage, firewalls, identity management, and hybrid IT environments.

Key Responsibilities:

Manage, configure, and troubleshoot

Advantageous

:

pfSense firewalls (rules, VPNs, HA, IDS/IPS, traffic shaping). TrueNAS storage systems (ZFS pools, replication, snapshots, SMB/NFS, iSCSI). Active Directory (advanced GPOs, OU design, domain trusts, RADIUS integration). Microsoft Entra ID / Azure AD (hybrid identity, conditional access, MFA, Intune). Windows Server (2012-2022) and modern Windows client OS environments.
Oversee

DNS, DHCP, CA, and authentication services

.

Support

Microsoft 365 tenant administration

(Exchange Online, Teams, SharePoint, OneDrive).

Maintain and optimize

backup & disaster recovery systems

(Veeam, TrueNAS replication, snapshots).

Manage

virtualization platforms

(VMware, Hyper-V, Proxmox).

Perform network administration: VLAN segmentation, switch configuration, Wi-Fi controllers, site-to-site VPN tunnels.

Support mixed environments with

legacy and modern hardware/software

.

Document solutions, IT procedures, and infrastructure designs.

Participate in infrastructure projects (migrations, upgrades, cloud integrations).

Technical Requirements:

Knowledge of:

Enterprise networking (TCP/IP, VLANs, routing, VPN protocols, firewalls). pfSense (or similar enterprise firewalls). TrueNAS or equivalent enterprise NAS/SAN minimum 100TB Raid arrays. Windows Server ecosystem (AD DS, DNS, DHCP, GPOs, DFS, Certificate Services). Previous experience with SIEM (Wazuh) Microsoft Entra ID / Azure AD (AAD Connect, hybrid join, MFA, SSO). Microsoft 365 administration and security. Backup/recovery platforms (Veeam, ZFS replication, disaster recovery planning).
Experience with:

Virtualization (VMware ESXi, Hyper-V, or Proxmox). Scripting & automation (PowerShell, Bash, or Python). Linux basics (Ubuntu, CentOS). Endpoint management (Intune, GPO, RMM platforms). Cybersecurity fundamentals (EDR, SIEM, vulnerability scanning).
Advantageous skills:

Exposure to cloud services (Azure, AWS) Adobe Creative Suite troubleshooting (licensing and deployment). Monitoring tools (PRTG, Zabbix, Grafana).

Requirements:

1-5 years of IT support or systems engineering experience. Ability to manage projects and prioritize tasks in a fast-paced environment. Strong troubleshooting, problem-solving, and documentation skills. Excellent communication and teamwork ability. Valid driver's license and reliable transport preferred. Ability to work under dynamic pressures. Ability to work dynamic times.

Education & Certifications:

IT Diploma, Degree, or equivalent certifications. Preferred certifications: CompTIA Security+, CCNA, MCSA/MCSE, Microsoft 365 Certified, VMware/Hyper-V, pfSense or firewall certifications.

Employment Type

Full-time

Job Types: Full-time, Permanent

Pay: R15000,00 - R25000,00 per month

Ability to commute/relocate:

Edenvale, Gauteng: Reliably commute or planning to relocate before starting work (Required)
Education:

Certificate (Required)
Experience:

Helpdesk ticketing administrator: 1 year (Required) Linux systems: 1 year (Preferred)
Language:

English (Required)
Willingness to travel:

50% (Preferred)
Work Location: In person