Job Description

We require the services of an experienced (at least 2yrs. experience) ISP technician to be based at our Cape Town offices. The job involves working with a dynamic team of young people. Your role would include troubleshooting internet issues, Fibre, Wireless and ADSL links as well installations of these services. General email and hosting support will also be provided. You will be required to complete a general technical test pinpoint your skill level. Minimum Requirements and Personal Attributes:
Basic working knowledge of PC and Apple hardware, software, networking, peripherals, Internet setup, email setup and associated basic troubleshooting.
Good client liaison skills xe2x80x93 experience working with clients face to face and telephonically.
Neat, presentable and organised xe2x80x93 in appearance and within the work environment.
Attention to detail.
Ability to work unsupervised.
Punctual and reliable.
Hard working and willing to learn.
Must reside in Cape Town.
Drivers license is essential.
Must be able to work at hights.
Whatsapp required to communicate. Technical Requirements:
ISP Helpdesk Services xe2x80x93 Fibre, Wireless and ADSL troubleshooting and installations
Experience in Mikrotik Router OS, Ubiquiti products
Experience in Cisco switches an advantage.
Crimping of CAT5e cabling and Splicing of fibre cables
IT Help desk support skills xe2x80x93 Internet trouble shooting (Min 1 year experience)
Web hosting / Email Trouble Shooting (Min 1 year experience)
Setup of WAN routers such as ADSL routers, Fibre routers as well as the ability to troubleshoot such devices essential.
Setup of Wireless access points (Not limited to Mikrotik, TP Link, D-Link, Unifi, Reyee etc.) Linux experience is a big advantage. *Please note that if we do not get back to you within 2 weeks, it simply means that the position has been filled or you do not qualify for the position. Job Type: Full-time Salary: R6,000.00 - R8,000.00 per month Ability to commute/relocate:

• Cape Town, Western Cape: Reliably commute or planning to relocate before starting work (Required)

Education:

• High School (matric) (Required)

Experience:

• ISP helpdesk: 1 year (Required)