Job Description

RESPONSIBILITIES

Operational:

Responsible for all Labour Relations matters within our client base



Providing telephonic advice to client base



Designing and presenting industrial relations training programs



Investigating, initiating and chairing all forums of termination as well as grievance procedures



Drafting contracts and agreements



Consulting trade unions



Drafting and implementing company policies and procedures



Representing clients at all forums (CCMA and Bargaining Council)



Designing Labour Relations newsletters and ensuring clients stay informed of developments in the field.



Advising clients on Labour Relation matters and providing accompanying strategies and actions



Conducting compliance audits and submitting reports



Pro-actively engaging with client base and submitting strategies and proposals to prevent Labour Related risks.



Liaising with and arranging for Labour Attorney representation



Liaising with and arranging for specialist Labour Relations advisory services



EnsuringIR best practice is aligned with case law and legislation requirements.



Liaise with clients and establish areas of concern and risk and translate the same into practical Labour Relations actions.



Providing labour relations advisory services to internal client base



Proving advisory services and interpretations of Labour Legislation, accompanied by strategies that will mitigate IR risks, alternatively that will be aligned with the proposed strategy.

Admin:

Ensuring that the necessary Employers organisation registrations are in place.



Liaising with and submitting relevant notices to applicable councils



Submitting monthly status reports



Submitting monthly project billing and expense reports



Ensuring that client documents are maintained and sent to clients.



Maintaining and extending the IR solutions database



Filing of and backing up of relevant documents and evidentiary material

Sales:

Assisting the sales team with specialist information, meeting with clients, and input into sales material and proposals



Competencies

Documenting Facts:

Communicates well in writing, readily understand the logic behind an argument and will ensure that all the relevant facts are taken into consideration.

Establishing Rapport:

Very quickly establish rapport with people. Like making new friends and find making friends easy. Attach importance to and are effective in making a good first impression.

Convincing People:

Very persuasive, negotiates well and determined to make people listen to their views.

Articulating Information:

Presentation oriented, good at explaining things and confident when meeting new people.

Showing Composure:

Remains calm and does not get anxious before or during important events. Works well under pressure.

Resolving Conflict:

Quick to resolve disagreements, effective at calming upset people and copes well with people who are upset.

Embracing Change:

Enjoys new challenges and adapt readily to new situations. Positive about and copes well with change and uncertainty.

Meeting Timescales:

Conscientious about meeting deadlines, highly punctual and high unlikely to leave things unfinished.

Checking Things:

Very thorough and even perfectionistic, ensures that things are done properly, delivering high quality work with great attention to detail.

Upholding Standards:

Uphold the highest standards and honour agreed commitments. It is discreet and maintains confidentiality.



QUALIFICATIONS

Minimum:

Degree in Human Resources or Industrial psychology, LLB or a related field.

Advantageous:

Relevant post graduate qualification will be advantageous.



EXPERIENCE



Minimum of 3 years relevant experience in the field.



Solid experience in dismissal procedures, conciliations and arbitrations, drafting policies and contracts.



Experience representing at the CCMA & Bargaining Councils (Conciliation and Arbitration).



Between 3 - 5 Years