Lead IPCM operations across incident, problem, and change management.
Manage a skilled team ensuring process efficiency and service reliability.
Drive continuous improvement with data-driven insights.
Take command of incident, problems, and change management.
Shape processes that protect stability and unlock transformation.
A leadership role where strategy meets execution.
Skills & Experience:
Proven experience in incident, problem, and change management
Leadership and operational management background
Strong analytical, problem-solving, and decision-making skills
Excellent communication and stakeholder engagement across regions
ITIL knowledge or certification
Qualification:
Relevant IT-related degree or diploma
ITIL certification or equivalent highly advantageous
Contact DYLAN MAWONA on or 021 418 1750, quoting the Ref: CTI005687.
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