Lead IPCM operations across incident, problem, and change management.
 Manage a skilled team ensuring process efficiency and service reliability.
 Drive continuous improvement with data-driven insights. 
 Take command of incident, problems, and change management.
 Shape processes that protect stability and unlock transformation.
 A leadership role where strategy meets execution. 
Skills & Experience:
 Proven experience in incident, problem, and change management
 Leadership and operational management background
 Strong analytical, problem-solving, and decision-making skills
 Excellent communication and stakeholder engagement across regions
 ITIL knowledge or certification 
Qualification:
 Relevant IT-related degree or diploma
 ITIL certification or equivalent highly advantageous 
 Contact DYLAN MAWONA on or 021 418 1750, quoting the Ref: CTI005687. 
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