Job Description

BE PART OF THE WORLD'S LARGEST LOGISTICS COMPANY

Deutsche Post DHL Group is the world's leading logistics and mail company.
We're one of the world's largest employers, operating in over 220 countries and territories. We're Europe's largest postal service, partner for eCommerce and pioneers in secure digital communication. We're number one in contract logistics and international express delivery, and a leader in the forwarding business.
Join us and you'll be working for a global company that's focused on service, quality and sustainability, and using the power of global trade to connect people and improve lives.
And not just for our Customers, but for every member of our Group too.

At DHL Supply Chain South Africa we're looking for...

Inventory POD/GRA and TOMS Lead: Consumer and Retail

Role Outline

To ensure day-to-day business application support and management for warehouse management systems - handling system issues, answering user queries and the testing of application changes or enhancements to ensure maximum system performance. As the Super User of the warehouse management systems, assist all departments/sites with systems and procedures queries as well as provide training on the warehouse systems. To ensure a high quality of Stock Control within the operation and keep stock loss to a minimal. To ensure the procedures pertaining to all functions within the Stock Control department of the Distribution Centre is carried out with the utmost professionalism to ensure smooth transition between principals and the Company. To continuously strive to improve the GRA and physical inventory process and "making DHL a great place to work".

Key Responsibilities:

Ensure accurate control of inventory up to and beyond the KPI levels expected by the customer and DHL


Plan and manage all stock counts and audits of inventory


Develop & maintain effective inventory process, incorporating warehouse management systems


Produce accurate stock Key Performance Indicator reports, analyse and recommend changes to Standard Operating Procedures to enhance accuracy and operational effectiveness


Put in place procedures to monitor and minimise stock losses


Train team members to ensure that inventory control procedures are fully implemented


Implement procedures to maintain cycle counting and perpetual inventory


Understand DHL's stock loss contractual liability and ensure any potential risk is effectively mitigated


Produce timely and accurate management information & reports as required


Manage and motivate inventory team - ensure adequate inventory team cover available across all operational shifts


Control of team budgeted hours and costs


Create and publish Standard Operating Procedures


Contribute to site continuous improvement agenda


Assists with the Configuration and deployment of WMOS/TOMS product management applications in-line with industry methodologies and standards.


Support the IT Program Leads in delivering quality product for use in the operational business.


Contribution to improving the country business unit P&L through effective usage of IT services and solutions


Responsible for contributing to the delivery of IT projects from definition phases through to successful delivery.


Compile and submit all training-related reports within a given timeframe. Develop and update new training material. Schedule and deliver training as per operation requirements


Interface effectively with the Site Teams, IT, Solutions Design and Business Development departments to gather information and build efficient, cost-effective solutions.


Identify and mitigate warehouse system risks


Investigate all stock losses and adjustments.


Maintain appropriate information / reporting systems to monitor Depot performance on an ongoing basis


Manage the PI process


Compile and submit relevant reports and statistics to Senior Management on a daily, weekly / monthly basis.


Assist in the preparation of and control of direct expenses budget by investigating variances with a focus on overtime and other variable costs {stock losses}


Ensure accurate inventory administration of all aspects of the warehouse.


Full responsibility of stock take i.e. Planning, preparation and physical counting of stock


To ensure full compliance and implementation to the Global BRC Standards.


Ensure Maintenance of product traceability


Establish control system for maintenance of stock

Qualifications/Experience:

Grade 12 / Matric - Essential


Degree or equivalent qualification will be a distinct advantage


1 -2 years Logistics Sector experience


3-year management experience


More than 3 years of operational experience will be a distinct advantage


More than 3 years of experience in Project Management

Skills/Competencies:

Good written and communication skills


Person should have a sound knowledge and understanding of a PC and the inherent controls. Proficiency in Windows, Excel, Word and Power Point.


Excellent interpersonal, leadership, motivation and planning skills


Person should know what products are handled by the Company


Person should have a good understanding of quality as a key value


Operational knowledge and understanding of service delivery


Ability to understand instructions and to accurately carry out instructions - must listen effectively and convey ideas logically


React to customers in a courteous and professional manner and maintain at the highest level


Person should be able to propose different solutions to problems - must be able to act of their own without being urged to do so


Budget management


Knowledge of logistics market trends, opportunities and challenges

Languages:

English - verbal and written