Job Description

Are you a proactive, detail-oriented person who builds strong work relationships with clients?
Our client in Durbanville requires an individual to process internal sales orders from quotation through to invoicing, monitor and receive stock onto the inventory system and coordinate logistics for delivery to clients.
REQUIREMENTS

• High school diploma or equivalent (required)
• Relevant tertiary qualification in Business Administration, Office Management, or similar
• 3+ years of experience in administrative, clerical, or operational roles
• Experience with payroll processing and basic HR functions
• Familiarity with logistics or inventory systems (e.g., Agrigistics, Mintsoft, Pastel, Shopify)
• Excellent verbal and written communication in English
• Proficient in Microsoft Office Suite (Excel, Word, Outlook)
• Working knowledge of POS systems (loading products, updating prices)
• Comfortable with using delivery and inventory management apps
• Excellent time management and ability to handle multiple tasks simultaneously
• Experience in shop/retail sales and cash-up procedures
• Knowledge of handling customer quotes, queries, and returns
• Experience with courier coordination and preparing delivery documents
• Understanding of PAYE / UIF processes to assist with payroll administration
• Highly reliable and discreet with confidential information

DUTIES

• Answering incoming calls, office sales, cash up and handling customer queries
• Stocking shop with products, loading new products & updating prices on POS System
• Assigning tags to new staff members, adding of new activities for staff
• Monthly fuel / asset reports
• Completing all company documents, updating all pricelists
• Handling/reporting of all customer complaints
• Printing/updating of all sheets used by warehouse staff
• Handling all insurance claims
• Monthly supply reports for printers, monthly reports graphs
• Recording of Annual / sick leave updates of employees
• Capturing time calculations of each employee for payment
• Weekly calculations of staff timesheets, adjustments of clock in / clock out mistakes, and accurately recording on system
• Sending salary requirements to accountant for PAYE / UIF deductions
• Deducting staff loans/penalties from salaries, send to Accountant - PAYE/UIF
• Double checking all deductions for payment schedule for Owner
• Printing payslips of all staff & handling all payroll queries from staff
• Processing of all online orders
• Confirming all payments via SnapScan & PayU
• Follow up on EFT payments made, updating delivery APP statuses
• Allocating orders to delivery sheet schedule, planning of the delivery route
• Printing all necessary paperwork for drivers and / or customers
• Ordering of products, uploading products & pricelist on POS system
• Cross checking sales sheets with data on POS system
• Invoicing all orders for ACC & COD customers on Pastel
• Follow up on payments / statements
• Arrange courier collections for all deliveries
• Filing of all COD & ACC customer invoices
• Manage customer quotes

Salary: R negotiable dependent on experience
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