Job Description

Job Summary

Internal Sales administrator and client support

• The aim of this position is to facilitate the sale of company products to businesses affiliated to the green industry (Botany) in and around the Western Cape area.
• The incumbent will also aid local walk in customers and other sales staff on site.
• Travel to CT once a month to visit clients.

KEY PERFORMANCE AREAS

• Sales and budget attaining
• Facilitate ground control to meet given budget
• Client communication
• Product knowledge and availability
• General and office administration

Sales and Budget

• Plan and execute approved calling sales cycles relevant to your area.
• Sales cycles must include but not be limited to telephonic contact, email contact, sales visits and businesses support visits.
• Support and aid other agents/representatives with regards to product availability , information, ordering so as to reach set targets.
• Plan and execute visits to relevant areas and clients.
• Plan and support clients at their businesses and functions.
• Facilitate quotes for transport , collecting and drop off of products.
• Follow up on clients orders ,deliveries and issues in necessary
• Assist walk in customers on site. (In house sales )
• Ensure relevant budgets for region are attained.
• Help with relevant sales order capturing , quoting and invoicing process and administration of ground control for your and other areas.

Client communication

• Assist all customers and representatives for your area by phone , WhatsApp groups and email.
• Assist with sending our client communication internally and externally.(Out of stock , truck schedules, notices etc)
• Manage Tablet relevant to the area , WhatsApp number and E-app for your area.

Product Knowledge

• Ensure your knowledge of floor product remains current and updated.
• Ensure you have a good knowledge and understanding of plant and hardware products with particular knowledge of but not limited to attributes, water requirements, pests and diseases etc .
• Be equipped and confident to walk nursery on a cycle if necessary to compile Availability lists and other plant lists.

General Office Admin

• Attend in house daily and weekly meetings.
• Submit regular reports and communication as required to department for calling cycles and client feedback
• Assist other departments with administration but especially during high season(i.e. sales orders, KG reports, invoices ,credit notes, answering phones)
• Help with sales order capturing , quoting and invoicing in needed.
• Assist Sales department with budgeting for your area.
• Help all departments facilitate Spring Open day and other relevant functions.
• Assist with LVG processing and ELZ management as needed.

Qualifications and experience

• Matric
• 5 year + in a similar role and industry - Sales FMCG / Nursery / Agriculture
• MS word / Excel / Powerpoint
• Pastel
• Fluent in English and Afrikaans

RMG Recruitment (Pty) Ltd

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