Job Description

JOB PROFILE: Job Title: Internal Sales & Admin Support xe2x80x93 Dell CSG Division: Data Center Location & Address: Johannesburg, Kyalami Reports to: Brand Manager xe2x80x93 Dell CSG Direct Subordinates: 0 Total Staff in Function: 3 WORKING RELATIONSHIPS: Internal:

• Procurement
• Sales Operations
• Brand Operations
• Account Managers
• Systems Engineers / Presales
• Marketing
• Logistics
• Regional Managers

External:

• Vendor
• Resellers
• End Users
• Vendor Alliance Partners

JOB SUMMARY: Main Purpose of Position:

• To control all operational aspects of the Dell CSG Brand.
• The below KPAxe2x80x99s outlined in Section 3 are not exhaustive, additional responsibilities may be assigned as deemed necessary by your direct manager and in line with previous competencies.

Key Performance Areas: Brand Administration

• Obtain and update ETAxe2x80x99s on incoming orders
• Maintain weekly price list
• Pipeline reporting

Sales Support

• Update Focus accounts with ETA information
• Receive inbound customer sales inquiries and provide quotations, product / service information, support and pricing details in response to inbound enquiries, promoting the features and benefits of the brandxe2x80x99s products / services.
• Process sales orders and arrange the dispatch and administration of products / services sold.
• Give expert advice to Account Managers/Resellers on product mix and pricing recommendations.
• Provide daily feedback to Sales/Reseller on quotes in progress, to include progress with timelines.
• Maintain professional working relationships with Vendor, Sales Teams, Brand Teams and Resellers.

Vendor product and process knowledge

• Gain relevant knowledge of products and process by attending relevant training and vendor webinars
• Achieve and maintain skills and certifications related to the brand.

Internal training associated with competencies:

• Completion of the Learning Portal /relevant Certificates xe2x80x93 Sales, operations and technical
• Completion of relevant behavioral interventions to assist identified competency in role.
• roadmap training by Brand

Minimum Experience:

• 3 years of Internal Sales Administration experience in the IT Distribution Industry

Office Requirements:

• Work-from-office environment.
• Semi-formal dress code.
• Working hours are from 08:00 xe2x80x93 17:00.
• Excellent international business language skills (English), both written and verbal.
• Reliable transport to and from the office.

Note:

• You will be on a probationary period of three months, which will be facilitated by HR.
• You will be required to perform such duties as reasonably required by the business. Your job description may be amended from time to time if it is valid and reasonable.
• You will serve the Company or any Associated Entity in such a capacity as management may reasonably require.
• Duties must be performed` faithfully, diligently, and to the best of your abilities. You agree to use your best endeavors to promote the best interests of the Company and any Associated Entity.
• You may be required within reason, to work outside of set duties and/or perform in more than one role.

Job Type: Full-time Ability to commute/relocate:

• Johannesburg, Gauteng: Reliably commute or planning to relocate before starting work (Required)